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Criswell Chevrolet

Gaithersburg, MD

4.7
2,054 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,054 reviews

March 04, 2021

I had a great experience but my truck with the help of Gene. I was there before the dealership was open. Gene came out to greet me and showed me a few trucks. More

by rodmemenza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Criswell Chevrolet responded

Thank you for choosing Criswell for the purchase of your new truck! We are very pleased to read that Gene helped to make this a 5 star experience for you!

February 28, 2021

I have purchased many vehicles from Mike Furman for years. He is the most knowledgeable sales person especially when it comes to Vettes. He has a knack to assist with the perfect vehicle. Thanks. Mi More

by lpress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Criswell Chevrolet responded

Thank you so much for your continued relationship with Criswell! We appreciate these kind words and positive feedback for Mike and the Criswell team. We look forward to working with you again for all of your future automotive needs!

February 27, 2021

I have been buying cars from Criswell in Gaithersburg for many of years and Richard Beckett has always gave me the best Sevice that any sales person ever has I have bought so many vehicles from Richard in th More

by Craig Carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Boone
Mar 01, 2021 -

Criswell Chevrolet responded

Craig, thank you for taking this time to share your story with us. We are ecstatic that our team, especially Richard and Don, continue to provide you with top notch service that keeps you coming back. We look forward to working with you again for all of your future automotive needs. Have a wonderful day!

February 20, 2021

I've had the pleasure of purchasing 4 cars with Gene. He is honest, knowledgable and always has a smile. Gene has great communication and is always quick to answer any question. We are very happy with our More

by Mark O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Criswell Chevrolet responded

Congratulations on the purchase of your awesome new Jeep! We are ecstatic to hear that Gene's knowledge, professionalism, and friendliness keep you coming back to Criswell!

February 17, 2021

Once again, Russell has set the bar for what a car buying experience can be. He is honest, provides fast, clear communication and does what it takes to ensure you get exactly what you're looking for in a fa More

by PeteFilicetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Criswell Chevrolet responded

Thank you so much for your continued relationship with Russell and the Criswell team! We are thrilled that our top notch service makes returning to Criswell an easy choice!

February 12, 2021

This is our second vehicle from Criswell and our second purchase thru Chip..........just a nice guy,really goes way beyond what he needs to,on both occasions he easily closed the deal. I travelled a long More

by CT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Bozga
Feb 16, 2021 -

Criswell Chevrolet responded

Congratulations on your recent purchase! We strongly believe that every vehicle and every customer deserve the best possible care and we are pleased that your visit reflected this! Enjoy your new vehicle and please don't hesitate to reach out to any of our team members if there is anything additional we can assist you with.

Feb 16, 2021 -

CT responded

Just a quick follow up,Criswell reached out as a follow up to my purchase,making sure I was happy,instead,my wife spoke about her car(had it over 1 year now) delighted with it,again,a Criswell purchase.Between both vehicles $60+k well spent in alittle over a year. Have recommended several friends and colleagues I work with have visited within the year,3 I know purchased,all happy. Check Criswell out,they have good reviews for a reason.

February 10, 2021

Kathryn was extremely responsive and did exactly what she said she would do. I would do business with her again and also recommend her to others. More

by BAB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Boone, Mark Valcich, Kathryn Bitter
Feb 16, 2021 -

Criswell Chevrolet responded

We are thrilled to hear that you had a recommendation worthy experience with Kathryn! We look forward to working with you again for all of your future automotive needs.

February 08, 2021

We had a great experience. Kathryn was attentive and easy to work with. Morris Williams was patient while explaining our paperwork. Again, a great experience. More

by Jeep GC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morris Williams, Mark Valcich, Kathryn Bitter
Feb 10, 2021 -

Criswell Chevrolet responded

Thank you for taking this time to highlight the professionalism, knowledge, and helpfulness of our team members! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

February 08, 2021

Excellent customer service by Kathryn and Kevin. They made car buying much more enjoyable. Morris Williams was very professional in the finance department. Just a great job by everyone. More

by FatDaddy50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morris Williams Kevin Glassic, Kathryn Bitter
Feb 10, 2021 -

Criswell Chevrolet responded

Wonderful! We are ecstatic to hear that our team worked together to exceed your expectations for what the car buying experience can be!

February 08, 2021

Kathryn was outstanding. She was very knowledgeable and friendly and made buying a vehicle a pleasure, even though I came from out of state. Thank you! More

by Bill A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Bitter
Feb 10, 2021 -

Criswell Chevrolet responded

Thank you for choosing Criswell for your new vehicle. We are very happy to hear that you had an excellent experience with Kathryn!

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