Criswell Chevrolet
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,059 reviews
This is our second vehicle from Criswell and our second purchase thru Chip..........just a nice guy,really goes way beyond what he needs to,on both occasions he easily closed the deal. I travelled a long purchase thru Chip..........just a nice guy,really goes way beyond what he needs to,on both occasions he easily closed the deal. I travelled a long way to buy.........I live near 14 dealerships,but CUSTOMER SERVICE is HUGE to me...........great car,but unhelpful staff,I won’t buy,BUT,if you want and expect great customer service,very fair current market prices,the this DealerShip is THE car buying destination. I confuse many sales people as I select my vehicle,then talk numbers...........if the numbers are fair,THEN I will test drive.Chip took it all in his stride.Also,he IS a car guy,which I like because he KNOWS his products.Finanace Manager was cool as well ,no forced up selling of add ons.They were offered,but declined and he was understanding of that.Everyone there is friendly,no one looks down their nose at you,FULL disclosure and paperwork to back up any reconditioning the vehicle had prior to sale. This IS a one stop shop and the Dealers near me should pay them to learn customer service. When I bought the second vehicle,it had one key and fob,Chip made sure I had the second of each and will get the fob programmed when I go in for an oil change.How good is that? More
Kathryn was extremely responsive and did exactly what she said she would do. I would do business with her again and also recommend her to others. said she would do. I would do business with her again and also recommend her to others. More
We had a great experience. Kathryn was attentive and easy to work with. Morris Williams was patient while explaining our paperwork. Again, a great experience. to work with. Morris Williams was patient while explaining our paperwork. Again, a great experience. More
Excellent customer service by Kathryn and Kevin. They made car buying much more enjoyable. Morris Williams was very professional in the finance department. Just a great job by everyone. made car buying much more enjoyable. Morris Williams was very professional in the finance department. Just a great job by everyone. More
Kathryn was outstanding. She was very knowledgeable and friendly and made buying a vehicle a pleasure, even though I came from out of state. Thank you! friendly and made buying a vehicle a pleasure, even though I came from out of state. Thank you! More
Best hassle free experience ever, he was super polite and very welcoming and tried his very best to help me which he did. I’m in love with my Jeep and even though I drove almost two hrs I would definitely be very welcoming and tried his very best to help me which he did. I’m in love with my Jeep and even though I drove almost two hrs I would definitely be back whenever I’m in the market for a new ride. Thank You soooooo much!!!😊 More
Bought a 2021 Chevy Colorado Zr2 from out of state (NY). Anthony vattuone was great to work with very responsive and got the truck and deal I wanted. Finance manager Pete was also top notch. Thanks for a se Anthony vattuone was great to work with very responsive and got the truck and deal I wanted. Finance manager Pete was also top notch. Thanks for a seamless experience More
Mario Adams was great to work with! Very knowledgable, personable, and patient. We appreciated his due diligence as he helped us get acclimated with our new vehicle. The buying process was smooth and stra personable, and patient. We appreciated his due diligence as he helped us get acclimated with our new vehicle. The buying process was smooth and straight forward. We are loving our new equinox! We highly recommend Mario and will certainly work with him again when we are in the market for another car. More
Mario Adams was very helpful,patient and profession. I felt at ease being a first time. I would recommend him to friends and family. Very thankful. felt at ease being a first time. I would recommend him to friends and family. Very thankful. More
Jose has been great. He is very professional, knowledgeable and has answered all my questions. Very smooth car buying process. I feel I can turn to Jose whenever needed to get the job done. knowledgeable and has answered all my questions. Very smooth car buying process. I feel I can turn to Jose whenever needed to get the job done. More