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Criswell Chevrolet
Gaithersburg, MD
2,220 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,220 reviews
February 01, 2020
Awesome! This is the second vehicle that we purchased from this dealership and we love their service! Mr. Mario Adams was very helpful and we appreciate every This is the second vehicle that we purchased from this dealership and we love their service! Mr. Mario Adams was very helpful and we appreciate everything that he has done for us! I recommend him and the dealership highly. More
by fernita1954
January 29, 2020
Excellent car sales advisor If you are looking for a Sales Advisor Mario Adams if your guy. He took care of me and my family from the moment we walked into the dealer. Mario was If you are looking for a Sales Advisor Mario Adams if your guy. He took care of me and my family from the moment we walked into the dealer. Mario was VERY welcoming and professional. He gave us all the knowledge we needed on the chevy traverse and answered all of our questions. If you're looking to purchase a car look no further go visit Mario Adams at Criswell. More
by keniamolina88
Employees Worked With
January 28, 2020
Both my father and myself walked out the door with new vehicles. Mario was persistent to meet our desired needs and the final outcome was two new vehicles. Thanks vehicles. Mario was persistent to meet our desired needs and the final outcome was two new vehicles. Thanks More
by A.Spicer
Employees Worked With
January 27, 2020
If you want a excellent car Sales Advisor then look no further, go see Mr. Mario Adams at Criswell Chevrolet. Mr. Mario's professionalism and knowledge about cars was excellent and he answered all my que further, go see Mr. Mario Adams at Criswell Chevrolet. Mr. Mario's professionalism and knowledge about cars was excellent and he answered all my questions. It was such a relief to be at a dealership that doesn’t push you around. Thank you for an easy, relaxing, and simple buying experience. I would definitely recommend working with Mr. Mario at Criswell if your looking for a car. We can’t wait to tell all of our friends. More
by terrancewb0
Employees Worked With
January 27, 2020
Wanted a front engine corvette Very happy with my experience. Everyone was very helpful. Mike , knows his business, and very happy I got to know him thru my Corvettes at Carlisle ex Very happy with my experience. Everyone was very helpful. Mike , knows his business, and very happy I got to know him thru my Corvettes at Carlisle experience. More
by deadplasti
Employees Worked With
January 25, 2020
What a fantastic, wonderful, amazing, experience dealing with Criswell Chevrolet. I never trusted dealerships in the pass because I felt all they wanted was a sell. Totally different with Criswell, they act with Criswell Chevrolet. I never trusted dealerships in the pass because I felt all they wanted was a sell. Totally different with Criswell, they actually cared about me and made it possible for me to purchase my first true muscle car. More
by Peleliulha52000
January 25, 2020
Excellent car buying service It was excellent car buying experience. Mario was very professional and helpful. This is the first experience which the sale manager did not involve It was excellent car buying experience. Mario was very professional and helpful. This is the first experience which the sale manager did not involve directly trying to haggle for a higher sale price. The purchase was finalized in less than 90 minutes. More
by alexho134
Employees Worked With
January 21, 2020
Great Service and Friendliness My sales person Peter Eaton is a class act. This is the third car that I have purchased from him and he has been an A++ guy. My sales person Peter Eaton is a class act. This is the third car that I have purchased from him and he has been an A++ guy. More
by CShorte
January 20, 2020
sales used car very helpful Mario Adams did an excellent job staying in touch with me during an out of state purchase that was ultimately challenging as far as delivery was conce Mario Adams did an excellent job staying in touch with me during an out of state purchase that was ultimately challenging as far as delivery was concerned. He never failed to rspond promptly to all my questions and this was much appreciated. Thank you again. More
by uncteeth
Employees Worked With
January 20, 2020
Excellent Totally professional, like I have never experienced before. You can trust Mike, Steve and Criswell! The professional approach and not the pressure gam Totally professional, like I have never experienced before. You can trust Mike, Steve and Criswell! The professional approach and not the pressure gamesmanship approach is always the best. More
by MLIIICPA
