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Crown Buick GMC
Metairie, LA
2,930 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,930 reviews
Verified Customer
February 01, 2023
I brought my truck to get serviced and the check engine light came on why on the to the dealership. While there, I talked to the service writer and told him that, when I used the remote start the engine wo light came on why on the to the dealership. While there, I talked to the service writer and told him that, when I used the remote start the engine would run only run for 10 seconds and then die. The fuel injection system was clean. The mechanic said the valves and the injectors were dirty. You would have to remove the head to find if the valves were dirty?The main problems not repair. A few weeks later I brought the my truck back and talk to the same service writer about the remote start and the engine diving after 10 seconds. I was brought home and the four days later, they said the problem was found and gave me a price. I picked it up thinking it is fixed. The next day,I used the remote start and the engine died 10 seconds later. The service department needs more training or more mechanic!!!!! More
by SOUP48
Employees Worked With
February 01, 2023
Dropped my car off expecting it be there all day and got a call by lunch it was ready. The service team is amazing and always take care of me! Couldn't ask for better! a call by lunch it was ready. The service team is amazing and always take care of me! Couldn't ask for better! More
by AMANDA.BARNES11214
Employees Worked With
Other Employees :
Dwain Lefebre, Will Montgomery, Michelle Iwanicki
January 29, 2023
She was outstanding with me on the phone. I was stressed just calling BC I brought my car in Texas and after the sale I feel I was kicked to the side of the road. I really 💘 my Envision Aven I was stressed just calling BC I brought my car in Texas and after the sale I feel I was kicked to the side of the road. I really 💘 my Envision Avenier and want my heat/ cool seats! So I was worried about getting the chip. Jenna calmed me, and reassured me. She even said I could call her everyday!! 🥰 I have worked hard as a single woman and at 51 years old I was able to pay for my car with cash!! So, its wonderful to feel appreciated. More
by rjcelestine2020
Employees Worked With
January 28, 2023
I brought my 2022 Sierra in for the DRL recall. Crown did a good job in this issue. Crown did a good job in this issue. More
by KDULF
Employees Worked With
January 27, 2023
This is my second time acquiring a vehicle with Donald "Duck" Hartman and will always ask for him in the future should I need another vehicle. "Duck" Hartman and will always ask for him in the future should I need another vehicle. More
by dcw0
