DCH Paramus Honda

DCH Paramus Honda Unscrupulous Rip Off Artist AVOID AT ALL COST After a lengthy test drive and expressing readiness to purchase an SUV, we encountered several issues with the dealership: Pricing Dis ALL COST After a lengthy test drive and expressing readiness to purchase an SUV, we encountered several issues with the dealership: Pricing Discrepancy: The initial price quoted was $2,500 above the sticker price. When we pointed this out, they claimed it was a mistake. Negotiation Attempts: We asked for a price reduction and additional incentives. Their offer was limited to two oil changes, which we found inadequate. Trade-In Valuation: The dealership's initial offer was only 20% of our car's actual worth. We presented a higher purchase offer from CarMax for comparison. The dealership slightly increased their offer but remained significantly below CarMax's valuation. Manager Intervention: A Unscrupulous Rip Off Artist Manager joined the negotiation, presenting an even lower trade-in offer that was already offered. He incorrectly stated they had met all our requests. When we disagreed, he imposed a 24-hour limit on the trade-in offer. Documentation Refusal: The manager withheld the paperwork containing our offer details. He refused to let us keep the information despite the potential $50,000 purchase. Unprofessional Conduct: The ignorant full of himself manager stated they didn't need our business. In response to this behavior, we decided not to proceed with the purchase. This experience highlights questionable sales tactics, poor customer service, and a lack of transparency in the dealership's practices. AVOID AT ALL COSTS. DON'T DO BUSINESS WITH DCH Paramus Honda More

Ray was fantastic to work with. He was honest, willing to negotiate and a pleasure to work with. The managers also went above and beyond to help close the deal. He was honest, willing to negotiate and a pleasure to work with. The managers also went above and beyond to help close the deal. More

I want to thank Hamad Deeb and Laura Gonzalez for all the help with a vehicle I was interested for my daughter in college. They both accommodated and a provided a smooth transition towards my purchase. Very help with a vehicle I was interested for my daughter in college. They both accommodated and a provided a smooth transition towards my purchase. Very happy. More

I just purchased a vehicle from this dealership, they said how great they are and how well they treat customers, yet they scratched the whole side of my vehicle, never disclosed it, and when they tried m said how great they are and how well they treat customers, yet they scratched the whole side of my vehicle, never disclosed it, and when they tried making things "right" after they knew about the damaged THEY did, they treated me terribly. Stating there would be a check in the mail with tracking and it would be at my house in my hands within 72 hours. Come to find out they did not even send it and I have to fight with them over the "answer" to the problem! Which won't even cover half of the repairs!!! Do NOT do business with this place. They rush you in and out and brag about selling 700 cars a month, they should worry more about presentation and how the treat the customers more than the money in their pockets!! More

Maximiliano me ayudo comprar mi honda odyysey , fue muy informativo desde el principio y tambien ayudo encontrar seguro para el carro. muy buena experienca informativo desde el principio y tambien ayudo encontrar seguro para el carro. muy buena experienca More

I cannot say enough about Hamad who went above and beyond for me. He was extremely knowledgeable, is full of integrity and honest. He was able to jump through some hoops for me and I am very grateful for his for me. He was extremely knowledgeable, is full of integrity and honest. He was able to jump through some hoops for me and I am very grateful for his efforts. He made sure I received the best deal possible and I walked out with my new 2025 Civic Hybrid. More

They were honest, kind, and made good suggestions from the customer's perspective. I was satisfied with the good service and the financial program with good interest rates in a short period of time. the customer's perspective. I was satisfied with the good service and the financial program with good interest rates in a short period of time. More

David Kim was so great to work with. I bought my first car with him and he made the process smooth and painless. I'm so glad I got to work with him and I will definitely be back for the I bought my first car with him and he made the process smooth and painless. I'm so glad I got to work with him and I will definitely be back for the next car with him also! More

Salesman was very helpful in my buying experience. I would definitely see him again for my next new car. I would definitely see him again for my next new car. More

Just purchased a brand new 2025 Honda HR-V with the help of Hamad Deeb. I’ve been looking for a new car for months now and Hamad was such a great help. Made the process very quick and easy and I left very h of Hamad Deeb. I’ve been looking for a new car for months now and Hamad was such a great help. Made the process very quick and easy and I left very happy with my new purchase. Would definitely recommend this dealership and the help of Hamad. More