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DCH Paramus Honda

Paramus, NJ

4.9
5,299 Reviews
As the flagship store of the DCH Auto Group, the largest auto group in New Jersey, we have been at this location for over 30 years. We have been a Top Ten Volume Honda dealer in the USA for sales and service since 2004. We are proud recipients of the Honda President's Award and the J.D. Power's Dealer of Excellence award and rated A+ by the Better Business Bureau. Click on our website for information on inventory, price quotes, trade appraisals and financing pre-qualifications.
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120 NJ-4

Paramus, NJ

07652

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Showing 5,299 reviews

September 26, 2022

Kay Mercado you rock girl, the best sales consultant ever, very professional and amazing person. More

by Xuamyr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with Kay!

September 26, 2022

My experience at DCH was more than expected. My wife & I had left disappointed from a different dealer, and as soon as we walked into the front door of DCH not only were we greeted with a friend More

by Giovanne.p92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

DCH Paramus Honda responded

Thank you for the excellent feedback! We're so happy our team could assist you and provide you with outstanding service. We look forward to working with you again in the future!

September 26, 2022

Thank you Kay Mercado for assisting me with my vehicle you have been a great help I’m so happy my friend referred me to you More

by menajohan85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with Kay!

September 25, 2022

I just signed my second lease with DCH Paramus Honda. Hamad was excellent! So patient and understanding throughout the process, and helpful with any questions thereafter. A great experience and I didn't More

by Amanda S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamad Deeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunil Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

DCH Paramus Honda responded

Amanda, thank you for the excellent feedback! We truly appreciate your kind words and loyalty to our dealership. We look forward to working with you again in the future!

September 23, 2022

We had a great sales rep helping us out, Max Fleitas. Searching for a used car for my son, we basically took up Max's entire day searching the used inventory online, going out to the massive lot to look More

by ozzieplas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Fleitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

DCH Paramus Honda responded

Thank you for the excellent five-star review! It sounds like Max went above and beyond to assist you and make your experience a memorable one. We truly appreciate your kind words and hope to see you again soon!

September 23, 2022

Alex the Dude Bernabe again lives up to his reputation as a customer pleaser.. ask for Alex to make your buying experience memorable! AAA+ More

by Rodney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James device Advisor
Sep 26, 2022 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with Alex!

September 21, 2022

Had a great experience and every helpful! Max one of the best sales man I ever experience. More

by dannycortes09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Fleitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with us!

September 21, 2022

Max was such a helpful salesman! My mother and I both purchased our cars from him, and he has been so attentive since we purchased the cars. He was quick and very knowledgable on his More

by Gianna_mariah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrod Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunil Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Fleitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

DCH Paramus Honda responded

Thank you for the excellent five-star review, Gianna! It's a pleasure to know our team could assist you and make your experience a memorable one. We truly appreciate your kind words and hope to see you again in the future!

September 19, 2022

Alex Bernabe came through again! He found a perfect car for my mom, even during this difficult time. He is always patient, kind, and honestly makes every effort to get us the best More

by candicehk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

DCH Paramus Honda responded

Thank you for the positive feedback! It's a pleasure to know Alex could assist you and make your experience a memorable one. We truly appreciate your kind words and look forward to working with you again in the future!

September 17, 2022

When I got home from my oil maintenance service from DCH Honda in Paramus, my Dad checked the motor oil and it was very dirty, black as coal. It’s obvious that your ACE mechanic did not use his skills to do More

by hermana8147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Natasha Nedd
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

DCH Paramus Honda responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please call us at (201) 426-4676.

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