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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,733 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,733 reviews

March 01, 2024

She is the best she took care of us at a bad the moment of our family she's awesome and she cares More

by DLOOVE75
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren
Mar 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

March 01, 2024

Friendly didn't understand why I had to pay for something that came with the car my husband asked and Rich said that's the way it is it was $399. 00 or something like that I would have to look at my paperwor More

by DOBUG91
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Abell
Mar 02, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 01, 2024

Great inventory. Professional staff. Nice waiting area. Business manger very good, but process is painfully slow. Extended warranty pricing not at all competitive wit More

by DOMINICKSANTORO
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avi Avitan
Mar 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad to hear that our team was so helpful and we will be sure to share your comments with our management team.

March 01, 2024

The dealership has always been very attentive to my needs. Your staff does great by me. More

by Logbase711
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Mar 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 01, 2024

Very simple, but process felt rushed, damages on the car was not fixed before given to us. More

by seyam7
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Abell
Mar 02, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 01, 2024

My scheduled appointment was to be 60-90 minutes, however, I was there for four hours. Please do a better job at managing expectations in the future. More

by Rh45862
Recommend Dealer
No
Employees Worked With
Matt
Mar 02, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

February 29, 2024

Very good and friendly They are very good and friendly and hardworking ..very nice to meet them . Judy was helping me a lot More

by ALLFAYSAL852
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera and Judy Deems
Feb 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Judy and our team members were able to take care of your vehicle in a timely manner!

February 29, 2024

Just went to service needs change the oil and a few recommendations, but the oil change in my RAV4 last Sat. More

by ml.castellano84
Recommend Dealer
Yes
Feb 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle and you're pleased with everything.

February 29, 2024

All personnel friendly and knowledgeable Took the time to answer all my questions Financing personnel took the time (Dylan) and went over the financial documents and answered all my questions More

by nyyanksat
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare and Dylan
Mar 02, 2024 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Michael O'Hare and Dylan provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

February 29, 2024

I loved that they listened to me, didn't seem pushy, and helped me lease a car I could afford. Joe Degroot was absolutely the best salesman! More

by COS916
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Goldberg
Mar 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are very glad to hear that Joe Degroot was so helpful with your leasing needs and thank you for being our customer.

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