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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,043 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,043 reviews

August 25, 2021

I have always found this dealership very professional, knowledgeable, friendly, and willing to go the extra mile for us. It doesn't matter if its Avi, Mathew, Jason, Corey or Mike, ( I am sure I left som More

by uhasz@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano, Michael Cimorelli
Aug 26, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the exceptional five-star review! We truly appreciate your kind words and loyalty to our dealership. We look forward to working with you again in the future!

Aug 26, 2021 -

uhasz@aol.com responded

I always look forward to coming t DCH Toyota. Have a rewarding summer and Fall and stay well and safe, Lou and Kathy Juhasz

August 25, 2021

Had a 3pm oil change and car was finished after 5 had to continue to ask if my car was ready.upset that I paid for this service when I bought the truck More

by pmercado74
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact Benjamin Carlson at 845-296-4261.

August 24, 2021

I don’t mind bringing my car into Toyota Wappingers. I’ve had pretty good experiences for the most part. Jason was great this last service. More

by Queensongbird1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Aug 25, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience! We're happy our service department could assist you and provide you with outstanding service!

August 24, 2021

We bought a new Prius Prime from the team in May. Daniel Sweeney assisted us. He was a pleasure to work with as were the Sales Manager and Finance Manager. We are very happy with the dealership staff and More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sweeney
Aug 25, 2021 -

DCH Wappingers Falls Toyota responded

Elizabeth, thank you for taking the time to provide such great feedback! It sounds like Daniel and our team went above and beyond to assist you and make your experience a memorable one. At our dealership customer satisfaction is our top priority and we're happy to have met that mark. We hope you love driving around in your new Prius Prime!

August 24, 2021

so far so good . trying to work out a few little things. waiting to here back from daryl on it. hope it will be soon. More

by JOHNVLTF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review!

August 23, 2021

People were patient, knowledgeable and informative. They worked with my insurance agent to resolve a difficulty which arose At no time did I feel pressured More

by Dbaumol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your kind words and look forward to seeing you again soon!

August 22, 2021

The staff was very helpful Joseph W. Was very informative. Show us everything about both SUV, CX3 and the Subaru Accent. I will recommend people to go buy a car at DCH Toyota. Thank you More

by MSAMSON235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph W
Aug 23, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so pleased to know you had such a great experience working with Joseph and he could provide you with outstanding service. We look forward to working with you again in the future!

August 20, 2021

Felt trapped to do expensive repairs to pass inspection. Not convinced repairs were critical. Took long time. Loaner was good. Staff was nice. On commission? More

by PETEBEDELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Evin Calderon
Aug 31, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

August 20, 2021

Sad that my salesman Waddi has left. But all my interactions with service over the last 2 year have been fantastic! Only issue, usually takes a long time to pay. More

by JMZINDAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Aug 23, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! We're happy to hear your experience with our service department was a good one and we hope to see you again soon!

August 20, 2021

Drove over 2 hrs and when my husband got there the truck wasn’t ready and mind you we had an appointment then as my husband is pulling in they call him to tell him he had to resend something so knowing we l More

by RLABELLE23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Wilfrin Quezada
Aug 31, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

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