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DCH Wappingers Falls Toyota
Wappingers Falls, NY
7,901 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 7,901 reviews
December 21, 2021
Great Coustomer service service service service service service service service service service service service service service service service service service service service service More
by gplaffiep
Verified CustomerEmployees Worked With
December 21, 2021
My experience with DCH Wappingers Falls Toyota Service Department was stellar from start to finish. When I left a message to schedule a service call, not only did the Service Dept call back promptly, but Department was stellar from start to finish. When I left a message to schedule a service call, not only did the Service Dept call back promptly, but, when I didn't answer (didn't realize they called back), they followed up again a few days later. Awesome! Everyone in the Service Department was prompt, courteous, and efficient. And the work was completed in under the estimated time. The whole experience was a good one. Thanks! More
by kgage72
December 21, 2021
It’s my first time been a customer there and I’m so amazed with the service I got it was very welcoming and warming.My server was very professional ,patient and enthusiastic.He walked us throughout the amazed with the service I got it was very welcoming and warming.My server was very professional ,patient and enthusiastic.He walked us throughout the process step by step so it could be understandable and satisfactory.I would recommend anyone there for his service .A very well grounded experience ,couldn’t have asked for more..👍👍👍Great job keep it up !! More
by BMCKOGGGIFF
December 20, 2021
DCH Excellent Customer Service. The Staff is very knowledgeable and always extremely helpful. I never hesitate to have my Car serviced here because I know it’s always done right!!! And Kudos to Chick knowledgeable and always extremely helpful. I never hesitate to have my Car serviced here because I know it’s always done right!!! And Kudos to Chickie at the front desk with a friendly Smile. More
by DARRYLSNY
Employees Worked With
Mechanics
December 17, 2021
My rep Jason new why I was there and what product we had agreed upon. Set my wait expectations and explained all when done. agreed upon. Set my wait expectations and explained all when done. More
by Carmenjcarrozza
Employees Worked With
December 16, 2021
my comments: too expensive and very long wait (over 90 my comments: too expensive and very long wait (over 90 mins) for a oil change and tire rotation. $100 for oil change and filter(ouch). I can not r my comments: too expensive and very long wait (over 90 mins) for a oil change and tire rotation. $100 for oil change and filter(ouch). I can not recommend DCH Toyota in Wapp Falls, NY More
by andyrybak
Employees Worked With
Alexis Dominick
December 13, 2021
The customer service at this dealership is impeccable. I will never take my vehicle anywhere else. The prompt service, constantly updating the customer on what’s going on. Easy to contact. You can’t go wron will never take my vehicle anywhere else. The prompt service, constantly updating the customer on what’s going on. Easy to contact. You can’t go wrong with DCH Toyota Wappingers More
by MIKE.VANHOUTEN
Employees Worked With
Other Employees :
Evin Calderon, Alicia Verven, Alexis Dominick
December 12, 2021
I was early but, took me right away. Clean waiting room and excellent service and staff. and excellent service and staff. More
by Carl
Employees Worked With
December 11, 2021
Less than a month in, we had to bring the car back TWICE. Once because of the brakes (they needed to be replaced but the dealership only shaved them down) and another because of a simple computer service upd Once because of the brakes (they needed to be replaced but the dealership only shaved them down) and another because of a simple computer service update that took nearly a week to get back. They had to send it out to a different dealer and it was finished within the hour but we didn’t get it back for another day and a half! We had the car home for about 15 days before our first payment was even due! The service techs were nice, and courteous however it took them so long for the turn around. You would think after only having the vehicle home for two weeks they would speed it up a little. Also, for it being a new to us vehicle, we expected not to have brought it back in for service until the first oil change, not twice within the first month of owning it! We then decided to go to a different Lithia dealer for our scheduled oil changes to be told the car needed four new tires. This is now three months of owning the car. We were told at the point of purchase that they changed the tires before we drove it off the lot. So what’s the truth here?? Disappointed because the sales and finance team really were great to work with. Unfortunately we will be taking our services to a different Lithia dealer. More
by PKUCZYRA
Employees Worked With
Kieth
