Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DCH Wappingers Falls Toyota
Wappingers Falls, NY
7,748 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,748 reviews
February 12, 2021
Nathaniel Pickett made my car buying experience stress-free. I will be referring my friends and family to Nate. I need more than 5 stars! stress-free. I will be referring my friends and family to Nate. I need more than 5 stars! More
by SDANIELE314
Verified Customer
February 11, 2021
Jaime Garcia did an excellent job helping us with our purchase of a certified preowned 2017 Prius Prime. He was helpful and courteous. I would purchase from him again. purchase of a certified preowned 2017 Prius Prime. He was helpful and courteous. I would purchase from him again. More
by FIGUEROAL1
February 11, 2021
I am giving a 2 star review because I had planned to go in for a one hour apointment for $125. I wound up spending many hours and $2000 and did not get my car back until the following day. To be fair - som in for a one hour apointment for $125. I wound up spending many hours and $2000 and did not get my car back until the following day. To be fair - some of the situation was circumstantial - there was snow that day. My major gripe is that there wasn't clarity from the beginning about how long it would take.. Things just kept changing and getting pushed back over and over. More
by mschlmn
Employees Worked With
Tiffany.
February 10, 2021
SO GLAD THEY GOT MY AUTO START WORKING DURING THESE VERY COLD DAYS WE ARE HAVING. GREAT SERVICE DEPT,NO JOB TOO TOUGH FOR THEM TO HANDLE. COLD DAYS WE ARE HAVING. GREAT SERVICE DEPT,NO JOB TOO TOUGH FOR THEM TO HANDLE. More
by pem2040
Employees Worked With
February 09, 2021
No communication throughout the day. Seven and a half hours to diagnose my new car as being low on gas. Loaner or ride offered to me but then never delivered. hours to diagnose my new car as being low on gas. Loaner or ride offered to me but then never delivered. More
by bartlebilly
Employees Worked With
Didn't write down the names
February 09, 2021
Salesman was attentive and helpful while I was at the dealership, but unresponsive to phone messages and emails on his days off. First not telling me that the car I placed a deposit on was unobtainable. dealership, but unresponsive to phone messages and emails on his days off. First not telling me that the car I placed a deposit on was unobtainable. Then after promising me to let me know of any delays for a Saturday delivery for the replacement car, neglected to inform me he was off on Thursday and Friday. I left two phone messages and one email over those two days, which were finally answered after 7pm on Friday. I still could not get needed info for my down-payment (amount for certified bank check). I finally got a call from the Finance department 10 minutes before the bank closed on Saturday, too late to get the certified check. Finance did step up and allow me to use a credit card for my down-payment which allowed me to get my car on the scheduled day. More
by KWHITE12508
February 09, 2021
My car was put outside after service but the service rep never came to waiting room I had to go and invoice would be emailed to me which it was not never came to waiting room I had to go and invoice would be emailed to me which it was not More
by kenvilla
Employees Worked With
Evin Calderon, Juan Padilla
February 08, 2021
My service request was for TPSI sensor. I was told, tires and sensor checked and all cleared. It appeared that the TPSI re-appeared after I left the shop. I called service manager to alert him. When I reache and sensor checked and all cleared. It appeared that the TPSI re-appeared after I left the shop. I called service manager to alert him. When I reached home after 60 miles away, i felt vehicle swaying. It turned out that the rear driver side tire was very soft. Evidently, technicians NEVER checked out the TPSI sensor. Besides, I have full NITROFILL coverage for the tire but no I am forced to put regular air into the tire. You are left endangered instead of secured! How can one trust this kind of work from a dealer, especially when you are so far away? There was a previous incident also that I really did not want to mention but now I need to bring it up because it shows how careless these folks are! I drove out the shop with a loud noise coming from under the radiator. It turned out that they has forgotten to screw on the cover plate after inspecting vehicle from below. More
by Bobcar
Employees Worked With
Keith
February 08, 2021
Arrived to find appt was booked for wrong day. Fortunately, service still accommodated me. Staffer kept me informed, but it was a long wait for part. Overpriced battery. Fortunately, service still accommodated me. Staffer kept me informed, but it was a long wait for part. Overpriced battery. More
by janetc0
Employees Worked With
Mike Giordano
February 07, 2021
Had recalls manager and assistant manager Tom very helpful in and out they were great to deal with thanks guys great job,truck is like new to me again rebirth 165000 plan to get another 165000 helpful in and out they were great to deal with thanks guys great job,truck is like new to me again rebirth 165000 plan to get another 165000 More
by babe25485
