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DCH Wappingers Falls Toyota
Wappingers Falls, NY
8,215 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 8,215 reviews
August 14, 2020
Potential spreading COVID to customers I had my car service today and saw that not all the service advisers had their masks when they were amongst each other and while people were in the I had my car service today and saw that not all the service advisers had their masks when they were amongst each other and while people were in the area dropping off their cars. I saw workers walking in the public areas with no masks. Went outside to wait and noticed that the service guys getting the cars with no masks, one was eating at the same time. I saw this Go on for 20 minutes and finally called for the service manager. I got a service advisor and informed her that I was getting my car serviced and needed to talk with the service manager about some concerns I had. He was not in so I got his voicemail. Funny not 5 minutes after my message everyone was wearing masks going in and out of the service area. (They must have been warned someone was complaining and watching) When my car was done my service manager Asked me if I had any concerns when the car was done. I was the one that asked for the service manger. I said yes and told her why. She said “this is the first time of hear about no one wearing masks”. I find that hard to believe “ Last time I had my other car this happened and not to long ago when my daughter had her car done this was still going on. The sales dept. is guilty of this as well. I saw a person driving a car (with mask) and the salesmen in the passenger seat with no mask? I gave me a nod after he saw me? Masks are most important to stop the spread of the virus from person the person and onto surfaces. I find that Wappingers falls are not concerned about the spread as they should be. If they cared about their customers like they say they do this would not be going on. More
by Ehpeters1
Employees Worked With
August 14, 2020
Easy to work with I found this dealership very easy to work with from start to finish in purchasing my new 2020 Toyota Tundra. Eric Lahl was very knowledgeable and ver I found this dealership very easy to work with from start to finish in purchasing my new 2020 Toyota Tundra. Eric Lahl was very knowledgeable and very helpful during the process. I believe I got a fair price for my 2008 Tundra trade in and a fair price for the new Tundra I purchased. More
by jreese118
Verified CustomerAugust 13, 2020
Tiffany listens well. Helped me find just the right thing for me even though I was trading down not up. There were small problems to resolve with the deal and I felt she advocated for me effectively. She cle for me even though I was trading down not up. There were small problems to resolve with the deal and I felt she advocated for me effectively. She clearly values a relationship over a dollar. Thanks Tiffany. More
by anniemiranda1958
August 13, 2020
No stress Making a appointment was easy dropping off for service was easy advisor explains what was required on service my truck was serviced quickly and effici Making a appointment was easy dropping off for service was easy advisor explains what was required on service my truck was serviced quickly and efficiently Like I said no stress More
by MikeV
Employees Worked With
Lindsay Mahavik
August 13, 2020
Great buying experience from walking in the door and being greeted through sales and finance. A great dealership to do business with. I would recommend this place to anyone. being greeted through sales and finance. A great dealership to do business with. I would recommend this place to anyone. More
by dteatorjr
Employees Worked With
Other Employees :
The woman that greeted me at the door was great. , Wilfrin Quezada
August 12, 2020
Juan padilaa made the experience enjoyable thank you The fiance persons broke it down in simple terms and the staff was great made the experience enjoyable that why iam a returning customjer they just do The fiance persons broke it down in simple terms and the staff was great made the experience enjoyable that why iam a returning customjer they just do it riight More
by larryloca
August 12, 2020
Courteous And Quick Turnaround Time Helpful, courteous staff. Reasonable turnaround time for recall remediation. xxx sxx xxx xx xx xx xx xx xx xx xx xx xx xx xx xx xx Helpful, courteous staff. Reasonable turnaround time for recall remediation. xxx sxx xxx xx xx xx xx xx xx xx xx xx xx xx xx xx xx More
by riversm45
Employees Worked With
Mike Giordano
August 12, 2020
Everyone was bery helpful. They helped get my 2014 back on the road and advocated for me with the Extended Warranty coverage of my engine oil leak. on the road and advocated for me with the Extended Warranty coverage of my engine oil leak. More
by PRIUSLOVER
Employees Worked With
August 11, 2020
Stellar service ! Always top notch results whenever I bring my vehicles here for service . Thanks again to Evin and the crew for a hassle free experience and keeping us Always top notch results whenever I bring my vehicles here for service . Thanks again to Evin and the crew for a hassle free experience and keeping us safe during the covid era. More
by JOEY D.
August 11, 2020
I would recommend, but service needs to improve. I found out on my own that there was finally a fix for the fuel pump recall on my 2019 Avalon. I had to call the dealership to have it fixed. When I called out on my own that there was finally a fix for the fuel pump recall on my 2019 Avalon. I had to call the dealership to have it fixed. When I called the parts for the fix were not in stock, so I had to wait for several days. The check-in at the desks is confusing. My car was ready and I signed the paperwork but could not find my car. Had to wait for an advisor again, and he got the valet to bring car to front. I have bought 5 cars from this dealership. My brother recently bought a CAMRY Hybrid. I told him to visit DCH and he did, but got a much better deal at another dealership. More
by patslats
Employees Worked With
Other Employees :
Naeem Randall, Allison Croshier, Evin Calderon, Ernest Forcello, Michael Cimorelli
