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DCH Wappingers Falls Toyota
Wappingers Falls, NY
7,740 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 7,740 reviews
October 08, 2018
Service Center trying to sell me stuff I don't need. I went in for a simple tire rotation on my leased Rav4. I was told by Kathleen Crosby that it would be about an hour. After an hour and a half I wen I went in for a simple tire rotation on my leased Rav4. I was told by Kathleen Crosby that it would be about an hour. After an hour and a half I went to see what the problem was. Ms Crosby informed me that one of my tires had a "bubble" on it and it wasn't safe. She then tried to convince me I needed to buy 4 new tires ($700) even though the car (which I leased from Wappingers Toyota) has less than 30K miles on it and I have only 7 months left on my lease. Instead of simply giving me the information and getting me out the door, she instead wasted my term (and hers) printing up copies of new tire options. Ridiculous. After 2 hours, my car was finally brought up. No apology from Ms Crosby of the Service Dept. "I didn't know it was going to take so long," was all she could muster. However, the sales manager apologized and told me "there is no way" that I should buy new tires for this car when I'm going to return it in the Spring. Ironically, during my 2 hours there (listening to horrible bubble gum pop music-- who is this for??!! Teenagers don't buy cars!), I spent some time talking to Frank Pizzuro about leasing a Highlander in the Spring when my present lease expires but now I'm not so sure I want to give them anymore business. Plenty of other options up and down Rt 9. More
by Kidcruller
Verified Customer
October 08, 2018
Above & Beyond!! Allison could not have been more helpful. Allison was truly concerned about the best value for the customer. I had blown a tire the night before and Allison could not have been more helpful. Allison was truly concerned about the best value for the customer. I had blown a tire the night before and stopped in to buy a new rim for my Avalon from parts. I went over to service to schedule the install and Allison kindly informed me that they could likely repair the damaged rim for less than half the price of a new one!! Allison was friendly, courteous and professional. Thanks Allison for looking out for the customer! More
by pljr
Employees Worked With
Allison Croshier
October 08, 2018
Great Service! Highly recommend I had an amazing experience with this dealership. Jaun had greeted us in the lot and he was nothing but helpful. They answered all my questions as I a I had an amazing experience with this dealership. Jaun had greeted us in the lot and he was nothing but helpful. They answered all my questions as I am a first time car buyer. I love my Hyundai Elantra and thank you to Juan and DCH Toyota for putting me into my new car! More
by minna300
October 06, 2018
very professional Service people were friendly, waiting area was outstanding and the service was rapid. Great overall experience and 10K service was performed in no t Service people were friendly, waiting area was outstanding and the service was rapid. Great overall experience and 10K service was performed in no time at all. Many thanks. More
by tom.baum
Employees Worked With
Allison Croshier
October 06, 2018
The best dealer and service "5000 mile maintenance." very nice staff, Pinkal Patel and service staff was grate very friendly, I strongly recommend D C H Wappinger Falls TOYOTA "5000 mile maintenance." very nice staff, Pinkal Patel and service staff was grate very friendly, I strongly recommend D C H Wappinger Falls TOYOTA for purchase and service for new and used vehicle. EXCELLENT EXPERIENCE """""""""""""""""""""""""""""""""""" More
by irelandcorner
Employees Worked With
Pinkal Patel, Evin Calderon
October 05, 2018
Happy with our experience Helpful salesman, willing to work with us on price. This was our 3rd purchase from you in the last 11 years. Would consider you again. Helpful salesman, willing to work with us on price. This was our 3rd purchase from you in the last 11 years. Would consider you again. More
by wjspok
Employees Worked With
Frank Pizzurro
October 05, 2018
Toyota Prius Not all sales personell are alike. I have had several who refused to help me with my auto purchase, so I had to come back with my husband. Upon going Not all sales personell are alike. I have had several who refused to help me with my auto purchase, so I had to come back with my husband. Upon going back to the dealership, your receptionist introduced us to Melissa Sinapi. This is the second new car that we are now buying with her, we bought a Pruis Prime Advanced in 2017 and now a second Prius just recently in 2018. She is extremely knowledgeable about the vehicles she sells, especially the Pruis. More
by cma50315
October 05, 2018
Professional and courteous ....I would recommend my friends. Came in for oil change and brake check I needed to be out before noon, My car was serviced and I was out in good time....I would recommend these profe Came in for oil change and brake check I needed to be out before noon, My car was serviced and I was out in good time....I would recommend these professionals to my friends for good reliable work repairs to your vehicle . More
by MONIQUE80864
Employees Worked With
Other Employees :
Evin Calderon, Mike Giordano, Michael Cimorelli
October 05, 2018
great service!! I have been going to DCH Wappingers Falls Toyota for at least 8 years and have never been disappointed. Their customer service is excellent !! Chris I have been going to DCH Wappingers Falls Toyota for at least 8 years and have never been disappointed. Their customer service is excellent !! Chris was excellent while guiding me during my new car lease process and he answered all my questions both patiently and professionally.. Evan the service department representative is another fantastic employee who has always been professional, cheerful and patient while answering any concerns that I may have about my vehicle, More
by echoes3776
October 05, 2018
1st service Car ready quickly. Had mechanic I wanted work on it. Answered other questions for me. Friendly. Nice atmosphere. Clean and comfortable waiting ar Car ready quickly. Had mechanic I wanted work on it. Answered other questions for me. Friendly. Nice atmosphere. Clean and comfortable waiting area. No wait to drop car off. More
by carla.m.l.hill
Employees Worked With
Other Employees :
Don't remember named of other Service Advisor., Evin Calderon
