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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,729 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,729 reviews

May 08, 2018

Fast, efficient and considerate The service writer was efficient, caring and knowledgeable! The entire DcH staff is always friendly and professional every single time! I truly apprec More

by BDISTEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
May 15, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for leaving us such a kind review! We're happy to hear that you've only received kindness and professionalism during your visits with us. Thank you for choosing DCH Wappingers Falls Toyota!

May 08, 2018

Oil change nightmare Got home home oil all over my driveway & garage. Had a doctors appointment that I had to cancel to go back again to have them stop the oil from leaki More

by ann123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dena, Allison Croshier
May 14, 2018 -

DCH Wappingers Falls Toyota responded

I truly appreciate your feedback. I’m so sorry that you dealt with this inconvenience, and glad you allowed us to go to your home to clear your garage floor. If you should need anything else please contact me directly at (845) 296-4261, or by email at bcarlson@dchusa.com Sincerely, Ben Carlson, General Manager

May 08, 2018

Easy service very fast and efficient Easy service very fast and efficient. Price is good service is great. I’ve bought 5 cars and I think they do a good job with service More

by QDIGITAL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
May 15, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review of our service department! We are very happy that you have had quick and painless service experiences. We hope you come see us again for your future service needs!

May 08, 2018

2012 Corolla I had an issue with my Corolla that was towed to the dealership. I worked with Michael Giordano in the service department. I can not say enough about More

by JASPREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
May 15, 2018 -

DCH Wappingers Falls Toyota responded

Joe, thank you for leaving us a terrific review! We're glad that Michael was able to treat your Corolla with professionalism and attentiveness. Thanks so much for choosing DCH Wappingers Falls Toyota, and we look forward to seeing you for your next service visit!

May 08, 2018

No customer service I wish you could trust that they really do care about making the customer happy. Just not feeling it with this dealership. Too big to care about the i More

by MILLERJ10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dena Ramonda
May 14, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide feedback. I am terribly disappointed to hear that you feel this way. I would be grateful for the opportunity to hear more specifics about your concerns, so that we may address them for the future and hopefully work towards earning back your trust. To date I’ve left you 2 messages and hope to hear back from you. Please reach out to me at (845) 296-4261 at your earliest convenience. I can also be reached by email at lburns@dchusa.com. I hope to hear from you soon. Sincerely, Lee Burns, General Manager

May 08, 2018

Exceptional Customer Service Richard Wrey and everyone at the dealership made the experience as easy and pleasant as possible. As a result, I left feeling I made the best choice i More

by CDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Wrey, Pinkal Patel, Raven Dixon, Wadie Suleiman
May 15, 2018 -

DCH Wappingers Falls Toyota responded

We appreciate the excellent 5-star review! We're so glad that Richard and the rest of our team made your experience easy and pleasant. Enjoy your Highlander!

May 07, 2018

Excellent service I have purchased two new vehicles at DCH Wappingers Falls Toyota and have had them serviced there exclusively because the service is always excellent More

by JonAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
May 15, 2018 -

DCH Wappingers Falls Toyota responded

Jon, thank you for the stellar review! We're so glad that Alicia was such a huge help and that you had an experience worthy of 5-stars during your visit. Thanks again for choosing DCH Wappingers Falls Toyota!

May 07, 2018

Amazing staff!! Allison is absolutely incredible. I had a lot going on and she made everything relatively painless. She was so sweet. I would come again just based on More

by NICHOLESWIFT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
May 15, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We're so glad that Allison was such a big help to you during your car-buying experience. We appreciate your kind words and hope to see you again!

May 07, 2018

Great service and great dealer overall. They got the truck that I wanted for the price I wanted. I am going to go back to DCH Toyota for my next vehicle. More

by GARYPARISE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Michael Steinke, Jennifer Korwatch
May 15, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We're delighted to hear that you received the best deal for the car that was perfect for you. We look forward to working with you again in the future.

May 07, 2018

Excellent Yes, very helpful yes will recommend to family n friends...staff are ver friendly n very outgoing. will keep going to visit Toyota will keep Toyota in More

by ESPICER191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
May 15, 2018 -

DCH Wappingers Falls Toyota responded

We appreciate the excellent review! We're so glad our staff made your experience so great, and that they made you want to come back and recommend your friends and family!

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