DCH Wappingers Falls Toyota

Very satisfied and great deal Extremely happy with my 2018 Tacoma TRD. Trade process, pickup, loan - all very easy. I knew what I wanted going in, which made things easier. Mike Extremely happy with my 2018 Tacoma TRD. Trade process, pickup, loan - all very easy. I knew what I wanted going in, which made things easier. Mike O'Hare - Salesperson there - Was great to work with. Same goes for Bob Goldberg. Both were a pleasure. Stoked to have my new Taco!!! More

High Standards The dealership is conveniently located on Route 9 in Wappingers, NY. It is large, airy, clean and has all the modern amenities to enhance the entire s The dealership is conveniently located on Route 9 in Wappingers, NY. It is large, airy, clean and has all the modern amenities to enhance the entire sales/service experience. More

Excellent Service Each time I go to this dealership I am amazed. They are friendly, courteous, helpful and respectful. All good traits to have. Keep up the good work. Each time I go to this dealership I am amazed. They are friendly, courteous, helpful and respectful. All good traits to have. Keep up the good work. More

Great experience Can't think of enough good words to say for both Dena, the service advisor and for Joe the shuttle driver. These were our only contacts with DCH and Can't think of enough good words to say for both Dena, the service advisor and for Joe the shuttle driver. These were our only contacts with DCH and they both put an excellent face on the dealership. More

Awesome service Purchased two RAV4 everyone was very helpful the car presentation and safety features fully explained the paper work was easy no drama very profession Purchased two RAV4 everyone was very helpful the car presentation and safety features fully explained the paper work was easy no drama very professional workers More

Painless The staff on a whole was very friendly. There was no pressure. Juan was patient. Robert was thourough. Pinkal very professional and informative. The staff on a whole was very friendly. There was no pressure. Juan was patient. Robert was thourough. Pinkal very professional and informative. My purchase experience was just as pleasant as my service experiences over the past 2 years. More

Awesome from reception to finish I was very impressed by the hospitality and professionalism of the receptionist. She even checked on an issue I had and come out to the waiting area I was very impressed by the hospitality and professionalism of the receptionist. She even checked on an issue I had and come out to the waiting area to give me a written report that the noise I had heard was normal!!! More

Simple Annual Inspection I checked in at 10:30 for my scheduled appointment. I waited patiently for an hour and then began to wonder what was taking so long. At an hour and I checked in at 10:30 for my scheduled appointment. I waited patiently for an hour and then began to wonder what was taking so long. At an hour and 20 minutes I ask my service tech when my car would be ready and she did not know but said she would check. At an hour and 40 minutes I checked again and she said I had a problem with one of my tires and they were checking to see if they could get another one. She took me out to look at the tire and I said I would have to come back because I did not have the time to wait. I ended up leaving after 2 hours. The problem I have is not being kept informed. A simple inspection should not take more than an hour (being generous), especially when the appointment is scheduled. It is your job to keep me informed if there are any problems so I have the option of continuing to wait or coming back. More

Standard 20,000 mile checkup The employees here are great! Very pleasant, and helpful beyond expectations. And I'm no expert on cars, but my 2016 Toyota RAV4 is running great! I The employees here are great! Very pleasant, and helpful beyond expectations. And I'm no expert on cars, but my 2016 Toyota RAV4 is running great! I cannot rate PRICE as this was part of a two-year free maintenance contract. More