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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
8,727 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 8,728 reviews

March 18, 2026

They were professional They was very professional well grown the valet was professional could've had better food More

by Rev.jdavis1999
Recommend Dealer
Yes
Employees Worked With
Judy
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Mar 18, 2026 -

DCH Wappingers Falls Toyota responded

Dear Rev.jdavis1999, Thank you for taking the time to share your experience. We’re thrilled to hear that our team and valet made a positive impression with their professionalism. We also appreciate your feedback regarding the food and will look for ways to improve that aspect of your visit. We value your business and hope to make your next visit even better!

March 18, 2026

It's always a good experience and the staff are professional and courteous Reliable, friendly and busy More

by adejesus2034
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rivera
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Mar 18, 2026 -

DCH Wappingers Falls Toyota responded

Dear adejesus2034, Thank you for your kind words! We’re delighted to hear that you consistently have a good experience with our team. Our staff takes pride in being professional, courteous, and friendly, and your feedback means a lot to us. We look forward to serving you again soon!

March 18, 2026

Excellent Everything was really good My experience was really good with everyone there always very helpful More

by presutti.ja
Recommend Dealer
Yes
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Mar 18, 2026 -

DCH Wappingers Falls Toyota responded

Dear presutti.ja, Thank you for sharing your experience! We’re thrilled to hear that you found everything excellent and that our team was helpful throughout your visit. Your kind words motivate us to continue providing top-notch service. We look forward to welcoming you back soon!

March 17, 2026

It's been fine. Misunderstandings sometimes and they don't believe that my car rattles so much that my friends and I laugh at the notion that someone could not hear More

by sesmith561
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Mar 17, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your honest feedback. We’re glad to hear that Mat has been consistently informative and pleasant, and that your recent interaction with Judy was also helpful. We do apologize for any misunderstandings and especially for the ongoing concern with the rattling you’ve experienced. Your feedback is important to us, and we’d appreciate the opportunity to take another look and address this more thoroughly. Please don’t hesitate to reach out so we can assist further.

March 17, 2026

Very professional, informational and accommodating. The process was smooth and everyone involved made sure I understood the process. More

by SHAWNJ74
Recommend Dealer
Yes
Employees Worked With
Bryce Mann
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Mar 17, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your thoughtful feedback! We’re glad to hear our team was professional, informative, and accommodating throughout your visit. It’s great to know the process was smooth and that everything was clearly explained. We truly appreciate your support and look forward to assisting you again!

March 17, 2026

Had a great experience with Emily helping me purchase my first pick up truck. Everything went smooth and we definitely purchased another vehicle from this dealership. More

by SOUNDWAV34LIF3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily
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Mar 17, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re so glad Emily was able to help make your first pickup truck purchase smooth and enjoyable. Congratulations on your new truck! We truly appreciate your trust and look forward to helping you with your next vehicle as well.

March 17, 2026

Sales associate Saned delivered on everything we agreed to. I would recommend Saned as the sales person to see at DCH. More

by JEFFROTH12
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Goldberg
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Mar 17, 2026 -

DCH Wappingers Falls Toyota responded

Hi Jeff, thank you for your review! We’re glad Saned delivered on everything and provided a great experience. We appreciate your recommendation and support.

March 17, 2026

Easy to work with and no pressure to purchase. They always work with you to get the best deal More

by DALELAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your review! We’re glad you found our team easy to work with and appreciated the no-pressure experience. We’re always happy to help find the best deal for you, and we appreciate your support.

March 16, 2026

My experience was a great one. I dropped my car at 7:30 in the morning for New York state inspection. In less than an hour they told me it was ready. I also received a video and re More

by dorothysm22
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rivera
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Mar 17, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your great review, Dorothy! We’re glad your inspection was quick and convenient, and that Matt kept you informed with the video and recommendations. We appreciate your support and look forward to seeing you again!

March 16, 2026

It was very positive and both Matthew and Melissa went above the call of duty. More

by Happy
Recommend Dealer
Yes
Employees Worked With
Matthew - service Melissa - sales
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Mar 16, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad to hear you had such a positive experience and that Matthew and Melissa went above and beyond to assist you. We truly appreciate your support!

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