DCH Wappingers Falls Toyota - Service Center

Customer service is poor! ! But when I got the service Manager she was sweet and she did take good care of me and my car…Please fix your customer service people especially the ! But when I got the service Manager she was sweet and she did take good care of me and my car…Please fix your customer service people especially the woman ones poor service. More

Purchasing a new vehicle was pretty straightforward. I felt respected by the salesperson. After going to other local dealerships this experience was the best. I felt respected by the salesperson. After going to other local dealerships this experience was the best. More

Courtesy, reliable, caring ,respectful, knowledgeable, professional and dedicated, I'll recommend any known person to service their car at that location professional and dedicated, I'll recommend any known person to service their car at that location More

I worked with Kurt he was amazing made a tough time easy Great experience/quality workmanship easy Great experience/quality workmanship More

Lauren was my service representative. Very kind and clear when explaining the services and prices recommended for your vehicle. Very kind and clear when explaining the services and prices recommended for your vehicle. More

Everything went well and staff were professional. The main complaint was the time waiting for “quick service “ it took almost 2 hours for a 10,000 mile service. People that arrived after me were com The main complaint was the time waiting for “quick service “ it took almost 2 hours for a 10,000 mile service. People that arrived after me were completed before me. That was frustrating. More

Lauren Fusaro was my pint of contact the whole time. Excellent customer service. Promote her! Excellent customer service. Promote her! More

Service personnel were excellent I thought that I was strung along on my service started at 187 then kept creeping up till it hit 1500. Always owned a Toyota and with 200k miles was looking for new Rav strung along on my service started at 187 then kept creeping up till it hit 1500. Always owned a Toyota and with 200k miles was looking for new Rav will look somewhere else More

I have confidence that my car will be kept in great shape with the work done at DCH with the work done at DCH More

Our overall experience with DCH Wappingers Falls Toyota was fantastic. We were searching for a Toyota Certified vehicle in NH were we are located and after expanding our search, we found the perfect vehicl was fantastic. We were searching for a Toyota Certified vehicle in NH were we are located and after expanding our search, we found the perfect vehicle at DCH. We were put in touch with Angel Mejia from the Sales Department. Angel was a real gentleman from the beginning to the end of the process answering our countless questions. It was our first time buying a vehicle remotely and the entire process was painless thanks to Angel. When we came to take possession of the vehicle, it was as described. Finalizing the paperwork once at the dealership was prompt and efficient. We would definitely recommend DCH Wappingers Falls Toyota to someone looking for a Toyota vehicle. More