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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,390 Reviews

4,390 Reviews of DCH Wappingers Falls Toyota - Service Center

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June 10, 2023

Always treated well. All the people are very friendly prices seem a little high though all is well. More

by Rusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review. We are so glad that you had such a positive experience at our dealership!

June 09, 2023

My service was excellent as of now I have my AC fixed. I would also like to thank my Service rep Lauren for her excellence and professionalism caring and kindness she showed me during my visit at Toyota More

by toni.difazio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Jun 10, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 09, 2023

Service was great, the team explained all that I needed to know, they were friendly and professional. More

by sethsom4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristopher
Jun 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 09, 2023

It was great, everyone was very helpful. Sometimes in car dealerships it feels like people are trying to take advantage of you but I did not feel that at all. I’m thankful I chose to purchas More

by BLYLASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for taking the time to share your experience with us. It is great to hear that your sales experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 09, 2023

I appreciated the video diagnosis of my tires because it was proof of the issue, whereas sometimes it is hard to trust if mechanics are being truthful when they tell you something needs to be replaced. More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris? Very helpful
Jun 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with us! It is a pleasure to have you as a customer. We look forward to seeing you again!

June 09, 2023

Staff was courteous. Wait time of approximately 1.5 hours for a scheduled oil change appointment leaves something to be desired. More

by JKANE0684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Lisella
Jun 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to help with your needs.

June 09, 2023

Service was great, the team explained all that I needed to know, they were friendly and professional. More

by sethsom4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristopher
Jun 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience with us! It is a pleasure to have you as a customer. We look forward to seeing you again!

June 09, 2023

DCH Wappingers Toyota continually provides quality service and they genuinely care about their customers and making them happy. More

by Kat1718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 09, 2023

Thank you so much for the especial service. I’m very happy for the service from More

by CECILIABRAVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 10, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 08, 2023

Great service but had to wait a while due to a backup in their garage More

by djoh464814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with our service department. We will be sure to share your comments with our management team.

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