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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,339 Reviews

4,339 Reviews of DCH Wappingers Falls Toyota - Service Center

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March 20, 2023

Seamless process. Great customer service. Knowledgeable staff. Shuttle service was quick and easy. Would come back. More

by Alisha.meekins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! It's a pleasure to know our team could assist you and provide you with great service.

March 20, 2023

Very courteous, on time service. Very professional. I plan on staying with the dealership for the remainder of the life of the vehicle.. More

by GABESHAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

March 20, 2023

The dealer was on point, getting me in my lease before the deadline to turn in the other car. So kudos to you people. More

by VIVIENE626
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zion Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 20, 2023

They managed to give me my appointment when I needed it. My only complaint was it 1 and 1/2 hours for just an oil change. More

by stanperl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

DCH Wappingers Falls Toyota responded

Hello Stanperl, I'm Happy to hear that we got you in, however not so happy it took so long. Please accept our apology. It should never take that long, or we should have been up front if things were running behind. Thank you, Ben Carlson 845-296-4261

March 19, 2023

Excellent service for my Toyota all the staff is very professional. thank you very much for everything. More

by Esther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 18, 2023

Service was efficient, thorough and highly professional in every way. I’m always very satisfied whenever I have this dealer help me maintain my car More

by BARBARAMwalling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 16, 2023

Professional staff. They did a great job fixing a few problems with my Toyota tundra More

by ACUCH129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody (excellent)
Mar 17, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 15, 2023

Good comuniticarion. I appreciated the small video they explain everything before the car leave the dealer overall great experience More

by willtobar74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 15, 2023

I hate writing reviews even more than I hate radishes. And I really hate radishes. More

by Ihatersdishes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 14, 2023

Service was fast and friendly although i am a little far from this dealership i may return for further service More

by Bseewald0204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith gustavss
Mar 15, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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