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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,339 Reviews

4,339 Reviews of DCH Wappingers Falls Toyota - Service Center

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March 14, 2023

Andrew In parts was excellent helpful. We still have to do some work with service sliding door won’t open More

by vsrathore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in parts
Mar 15, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! It's a pleasure to know Andrew could assist you and make your experience a memorable one. We look forward to working with you again in the future!

Mar 15, 2023 -

vsrathore responded

Trying to schedule an appointment with servicing to look at the slide doors that are not working. Called yesterday and today. No response. Please advise 914-489-3229 Varinder Rathore

Mar 15, 2023 -

DCH Wappingers Falls Toyota responded

Dear vsathore, Someone will be reaching out to you shortly. Yesterday's storm has us back logged, however we're here today and will have your concerns addressed. Thank you, Ben

March 14, 2023

As in the past DCH sales department continues to deliver outstanding service. The process to lease a new vehicle from DCH is always effortless for me More

by BTRSWEETX2
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We truly appreciate your kind words and look forward to working with you again in the future!

March 14, 2023

I Ben a custom for this dealer for 11yers and I like the service very much. Thank you for your service More

by amor01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words and loyalty to our dealership over the years!

March 12, 2023

Like dealership. Andrew was very professional and informative very accommodating. Thorough and informative. All staff are friendly. Hot chocolate was delicious. Very More

by adariver4you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 13, 2023 -

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words regarding your recent experience with us! It's a pleasure to know Andrew could assist you and provide you with outstanding service. We look forward to working with you again in the future!

March 11, 2023

Always excellent service and very professional work. I have been buying and taking my cars at DCH Wappingers Falls for over ten years and they are very good. More

by JonAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your loyalty to our dealership and look forward to seeing you again soon!

March 11, 2023

Always A good experience when bringing my truck for service. The waiting room is clean and comfortable plus I can get some work done while I wait. More

by JPDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

March 10, 2023

We have always been extremely satisfied with DCH. They employ some especially talented mechanics, and the service advisors are very accommodating. More

by sundancekid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Church
Mar 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 10, 2023

Timely, friendly service . Problem....received numerous emails to save money by signing up for a Prepaid Maintenance Plan. In order to purchase this plan and utilize it it m More

by AGGKEG
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact Benjamin Carlson at (845) 288-0892 to further discuss.

March 10, 2023

Great communication and made it possible to get to work without a rental, car is running great.proud to own a toyota More

by redrigo247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It's a pleasure to know our team could assist you and make your experience a memorable one.

March 09, 2023

Loved going for Toyota Care. I’m sad my 2 free years are up but I will still bring my car there for maintenance. More

by Tiffany Toole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback, Tiffany! We look forward to working with you again soon!

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