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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,389 Reviews

4,389 Reviews of DCH Wappingers Falls Toyota - Service Center

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December 28, 2022

I traded in my 2017 Toyota Sienna and received a fare price from it the sale Rep Joseph Degroodt he did an excelent job answering all my question and concerns regarding the car and guided me through the More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback, Jose! We're so happy Joseph could assist you and make your experience a memorable one. We truly appreciate your kind words and hope to see you again soon!

December 28, 2022

Very professional in the purchase of my Toyota. In the video of my car it was very useful for the diagnosis and always explained the service and the guarantee. I will recommend it to family and More

by Lexipopag2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 27, 2022

Very easy to drop off the car for service and wait for the car. Nice service people More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 27, 2022

Joshua was amazing to work with. He was very knowledgeable and was patient and reassuring. He exceeded my expectations on helping me find a new car for the best possible deal. I high More

by Daijabullard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know Joshua could assist you and provide you with great service. We look forward to working with you again in the future!

December 24, 2022

Normally exceptional service but this time the check engine light was missed and code not checked,. Was corrected the next day. Longer wait time than normal about 2.5 hours. Very busy day. I still wi More

by QPMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
Dec 28, 2022 -

DCH Wappingers Falls Toyota responded

Hello QPMAC, I’m sorry to hear about your experience with us. Please contact me at your earliest convenience so I may learn more about what happened. I can be reached directly at 845-296-4261 Thank you, Ben Carlson Fixed Operations Manager

December 24, 2022

Courteous, professional staff. The work was done in a timely fashion. The charges for the service was as anticipated. More

by jjmtj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 23, 2022

Since this my 4th Toyota suv, and I know complaints so far, always get expitize, and very cordial, always have answers to any questions I ask( Thsnks) More

by ZB23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words and loyalty to our dealership over the years!

December 22, 2022

The dealership was excellent. Prompt with service and did an excellent job on servicing the car. More

by ellenandjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It's a pleasure to know our team could assist you and provide you with outstanding service.

December 22, 2022

Friendly always on time to do work on my car video very helpful and understanding. Will definitely recommend to family and friends. It is a pleasure to do business with Toyota. More

by iriseyes66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciarra Arias
Dec 22, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

December 21, 2022

I like the drive in service. The waiting room is spacious. I always get in and out in a fair amount of time. More

by dede731.dw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 22, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

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