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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,383 Reviews
Call Service Center (845) 288-1303

4,383 Reviews of DCH Wappingers Falls Toyota - Service Center

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October 22, 2022

Service is quick, efficient, and thorough. Everyone is friendly. I enjoy the free latte while waiting More

by Lnlstrait
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
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Oct 24, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership!

October 21, 2022

Excellent service , quality people working on Toyota , nice environment , always help me with all my questions. More

by GUERRALAURA757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 21, 2022

They didn’t listen to me when I sent them questions and concerns. Seems like they have their algorithm and follow it period. More

by DADCRUSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
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Oct 24, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

October 21, 2022

The dealership is the best dealership I have been to . The staff are helpful and friendly. They always go above and beyond to help me with whatever issues I have More

by SAM.KHALIL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciarra Arias
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Oct 24, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 21, 2022

Every time I go here I have a pleasant experience, always a friendly atmosphere. I dealt with a trainee (Judith G.) & she was wonderful, very helpful. More

by hae717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judith G.
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Oct 24, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 21, 2022

Always great and honest service. I actually enjoy coming to Toyota. See you all next time More

by jimp6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 21, 2022

Excellent 100% special shout out to Tom Matt and Sandy will return for service thank you More

by rammstein11004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy
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Oct 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review!

October 21, 2022

Friendly, courteous very helpful with answers to questions that were asked about a new vehicle 🚗 More

by jlilgirl1
Recommend Dealer
Yes
Employees Worked With
Andrew, Mike
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Oct 24, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 21, 2022

I was greeted by a friendly representative who explained where I should go. My service representative was Mathew Rivera who was professional, informative, and personable. More

by rmappell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Mathew!

October 20, 2022

The Service department was very nice I was very happy with the Service and the technician worked on my car thank you again.ps if something go wrong you will see me again thank you for the service JAMES More

by Jamescooper5@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2022 -

DCH Wappingers Falls Toyota responded

James, thank you for the great feedback! It's a pleasure to know you had such a good experience at our dealership and we look forward to working with you again in the future!

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