Back

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,470 Reviews

4,470 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
August 29, 2025

It took a couple of weeks to get an appointment. However, service ia always at its best; proper recommendations and customer service follow-up. Technician ervice is usually timely. Nice team work. More

by sahardyny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Maffucc. 4 stars
Aug 30, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your patience with the appointment wait and are glad to hear that our team consistently provides excellent service, timely technician work, and helpful follow-up. We’ll keep striving to make every experience great!

August 26, 2025

Everything went really good The staff was always there helping me and letting me know what’s going on with my car More

by LENYN20006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear everything went smoothly and that our team kept you informed throughout the process. We appreciate your trust and look forward to assisting you again in the future!

August 26, 2025

Great service great people: The associates I dealt with were pleasant. I would recommend the place More

by piinkdiamondz221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad you had a great experience with our team and truly appreciate your recommendation. We look forward to serving you again!

August 22, 2025

Very smooth & easy Very friendly & quick It was very very very very good More

by Eesh08
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Aug 23, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're happy to hear your experience was smooth, quick, and friendly. We truly appreciate your support and look forward to seeing you again.

August 22, 2025

I don’t know or haven’t dealt with Lauren at Dch Toyota so I cannot rate her More

by WATEREMPRESS845
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Aug 23, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star rating! We appreciate your feedback and look forward to the opportunity to assist you in the future.

August 22, 2025

Polite and friendly staff anytime you come in. Always willing to help with your needs. Thought I had an appointment online but I hadn't done it quite right so they got me set up with the next avai More

by ROSSROHLA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry, don't Remer the names
Aug 23, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad our team was able to assist and get you scheduled quickly, even with the mix-up. It's wonderful to hear that you find our staff polite, friendly, and always willing to help. We appreciate your feedback and look forward to assisting you again in the future!

August 20, 2025

Amazing service! They helped me after Prestige Toyota left me with leaking engine oil after a routine maintenance. DCH Wappingers Falls Toyota helped me by accepting More

by BusyBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re thrilled our team could help get your car fixed quickly and provide updates every step of the way. We appreciate your trust and look forward to serving you for all your future service needs!

August 20, 2025

We appreciated your courteous, efficient manner and attention to our needs. Your not trying to sell the customer things he doesn’t want was also appreciated. Thank you for good service. Still waiting More

by RAYEUNICE
Recommend Dealer
Yes
Employees Worked With
Joe Pizzella
Aug 20, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re glad to hear you appreciated the courteous and efficient service, as well as the straightforward approach. We understand how important the second key fob is and will follow up to ensure you receive it as soon as possible. We appreciate your patience and look forward to serving you again.

August 19, 2025

Very satisfied with top notch service and communication. My car is running better than ever. More

by Jacquesbryan836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear you’re very satisfied with the service and communication, and even happier that your car is running better than ever. We look forward to helping you keep it that way!

August 19, 2025

The service visit was flawless. I told Judy exactly what I needed done, and listened and made sure that my car was serviced as requested in a very timely fashion. More

by rbcao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re happy to hear your service visit went flawlessly and that Judy took great care of your needs. We appreciate your trust in us and look forward to serving you again.