DCH Wappingers Falls Toyota - Service Center

I think the finance process was too slow. I have not used the service dept yet but most dealerships service is usually must higher than local mechanics I have not used the service dept yet but most dealerships service is usually must higher than local mechanics More

Promp, curious,professional, kind people at Dutchess toyota, wouldn't have bought or had service by another dealership toyota, wouldn't have bought or had service by another dealership More

Well, they have really nice people they’re working they get the car in time they fix it. They update me for everything and let me know really quick as soon as they finished so I can go pick up the car. Tha get the car in time they fix it. They update me for everything and let me know really quick as soon as they finished so I can go pick up the car. Thank you. More

I never have any issues anytime I bring my car in for service. Always professional service. Always professional More

Thorough, helpful, timely Took care of all my issues and then some. Mechanics checked everything and even provided a video then some. Mechanics checked everything and even provided a video More

Service work is good. Parts prices are high. One service technician recommended an air intake cleaning that was unnecessary. Parts prices are high. One service technician recommended an air intake cleaning that was unnecessary. More

Mike Newsham Angel Mejia Reyes are amazing. This will be my third purchase with them and its just as comfortable as the last. Its nice to see a local dealer promote within their own. These g This will be my third purchase with them and its just as comfortable as the last. Its nice to see a local dealer promote within their own. These guys are personable, knowledgeable and most importantly not pushy at all. I always recommend to friends and family to look these people up if they are in the market. They are absolutely top notch! More

Always very professional and amazing staff the waiting room is so very clean and well kept. Love you guys room is so very clean and well kept. Love you guys More

The staff is always friendly and professional. My husband and I have purchased our last 4 cars from DCH My husband and I have purchased our last 4 cars from DCH More

Wow, Wow, Wow, is all I can say. I took my 2023 Tacoma TRD Sport into DCH today for an oil change and tire rotation. When I purchased my Tacoma from DCH brand new, I purchased a serv I took my 2023 Tacoma TRD Sport into DCH today for an oil change and tire rotation. When I purchased my Tacoma from DCH brand new, I purchased a service plan. (I thought) that the service plan covered oil changes every 5000 miles. So when I went in for my appointment today I assumed the oil change was covered and I knew I had to pay for the tire rotation. So when they told me my plan only covered 2 oil changes a year not every 5000 miles, to say the least I wasn’t happy. So I went ahead and had them do the oil change and tire rotation. I assumed I would be paying about $150 to $200 dollars. Well to my surprise DCH not only covered the oil change that I was responsible for, they covered the tire rotation. Let that sink in for a moment, I’ve never had any company pay for something I was responsible for, and then pay even more. This proves once again to me that DCH Wappingers Toyota respects and rewards customer loyalty. I’ve had many great experiences with DCH, and just when I thought they couldn’t surpass my expectations anymore, man did they blow me away. I can go elsewhere but I choose to drive 40 minutes or so to DCH, and now again they remind me why I chose them. Hey Toyota corporation this should be your number one dealership in the northeast. More