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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,478 Reviews

4,478 Reviews of DCH Wappingers Falls Toyota - Service Center

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June 26, 2020

great service! great place to buy a vehicle and have service! I always buy my vehicles at DCH Wappingers They are efficient and knowledgeable Service personnel a More

by francessurak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Jun 26, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We appreciate your loyalty to our dealership and look forward to seeing you again soon!

June 26, 2020

Tom was attentive, helpful and very informed. He made sure I would be satisfied with the service and care of my car. He also provided objective analyze of my car and suggestions gif the future. More

by USAFAMOM007
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We're happy Tom was able to assist you and make your experience a great one!

June 26, 2020

Problem with new car purchase - Brand new car wouldn't start - battery dead. Michael N. the salesman came and jump started vehicle. Followed me to Toyota to make sure I got there More

by debra-brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review, Debra! We're happy Michael went above and beyond to assist you!

June 26, 2020

Because of the outstanding work consistently done by Rob and Evin, I will never shop for a vehicle elsewhere, or get service work done elsewhere. Every experience with these 2 has been remarkable. More

by d.hunter94
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
Jun 26, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We're happy Rob and Evin were able to provide you with exceptional service. We appreciate your loyalty to our dealership and look forward to working with you again in the future!

June 19, 2020

100K mile checkup Having the work performed correctly the first time is why I choose to have service done at DCH. The lowest price is not always the best deal. Service More

by nd2160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jun 19, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave your positive feedback! We're so happy to hear that your experience with us was a memorable one.

June 19, 2020

Awesome! Every experience unfailingly rewarding. Service advisor Michael Giordano is polite, knowledgeable, and competent. I will continue to service my four Toyota automobiles at DCHWFT. More

by daisymojos071296
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Evin Calderon, Kathleen Crosbie, Mike Giordano, Alicia Verven
Jun 22, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide such nice feedback! We truly appreciate your loyalty t our dealership and look forward to seeing you again in the future!

June 18, 2020

Great service. Feel like a valued customer whenever I am there. I have purchased two vehicles from there. Eric made the whole process very easy and I never like u was being pressured into the purchase. Both More

by danielu2001
Recommend Dealer
Yes
Employees Worked With
Eric Lahl, Mike Giordano
Jun 18, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review, Daniel! We are glad to hear that you had a wonderful experience working with our team. Please let us know if we can assist you with anything further.

June 18, 2020

2010 Toyota Tacoma - 6 year owner Mike G. was great to deal with, and held solid communication with me throughout. One of the best employees I've dealt with at DCH for past 6 years. J More

by tdimarco1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jun 18, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review, Tony! We appreciate you taking the time to leave your feedback and look forward to working with you again in the future!

June 18, 2020

Lenny H. - 2007 Tundra Check Engine light Tom H. kept me informed throughout the troubleshoot for the dreaded check engine light causing NYS inspection issue/ failure. The service tech workin More

by Lenny H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Croshier
Jun 18, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave your positive feedback, Lenny! At our dealership, customer satisfaction is our top priority and we're glad that Tom was able to provide that.

June 17, 2020

competent efficient service Although, just an oil change and inspection, it was a positive experience in all respects. Appreciated getting an immediate appointment, and attended More

by sdoover
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! It's a pleasure to hear that your experience went well and our staff was able to assist you.

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