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DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,408 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,408 Reviews of DCH Wappingers Falls Toyota - Service Center
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March 19, 2020
Arrived early was seen right away Annual inspection and Arrived early was seen right away Annual inspection and tire rotation Waiting area was clean and comfortable. Had coffee and bagel was completed i Arrived early was seen right away Annual inspection and tire rotation Waiting area was clean and comfortable. Had coffee and bagel was completed in half hour reviewed what was done Very pleasant experience More
by TRIPLXL
Verified CustomerEmployees Worked With
Mike Giordano
March 18, 2020
ToyotaCare Toyota not only takes good care of your car but Toyota employees take very good care of their customers. I will continue to be a Toyota customer for t Toyota not only takes good care of your car but Toyota employees take very good care of their customers. I will continue to be a Toyota customer for the rest of my life. To anyone that is not a Toyota customer I highly recommend you switch to Toyota. More
by BALLO74
March 17, 2020
In and out quick Alicia was waiting for us, and processed us right away. She was very friendly and professional. She said it would take forty-five minutes, but it wa Alicia was waiting for us, and processed us right away. She was very friendly and professional. She said it would take forty-five minutes, but it was less. Fresh coffee, bagels and cookies in the waiting room. More
by majorpn6
Employees Worked With
Alicia Verven
March 16, 2020
Once again DCH Wappingers got my Tundra repaired in a professional and timely manner. Allison kept me informed each day with phone calls sometimes twice a day. Ty. professional and timely manner. Allison kept me informed each day with phone calls sometimes twice a day. Ty. More
by GOEY12241
March 12, 2020
inspection the service writer was friendly and efficient. she also suggested i do a 10,000 mile service as i had the vehicle for a year even though the mileage w the service writer was friendly and efficient. she also suggested i do a 10,000 mile service as i had the vehicle for a year even though the mileage was lower. that was a good idea More
by MATTPOK
Employees Worked With
Alicia Verven
March 10, 2020
worst experience ever DO NOT BUY YOUR CAR FROM HERE now on my 4th engine...they are so full of lies and deceit and are a horrible representation of any dealer I have ever bought a vehicle from! They do now on my 4th engine...they are so full of lies and deceit and are a horrible representation of any dealer I have ever bought a vehicle from! They do not follow Toyota service protocol and have treated me horribly due to service issues they have created and neglected to repair properly. Do not believe they have done a thorough multi point inspection either go somewhere else where you matter!!! More
by sorrynotsorry
March 10, 2020
The customer service at the desk is outstanding. The staff are all very courteous and professional. Recommend washing the cars prior to returning them to the customer. It’s the small things most often staff are all very courteous and professional. Recommend washing the cars prior to returning them to the customer. It’s the small things most often which mean a lot. More
by ROBERTKENNETHSMITH23
Employees Worked With
Alicia Verven
March 09, 2020
Expensive Friendly helpful staff but no way to lower price for a repeat customer????? Would have had complete service done but the labor costs are too high Friendly helpful staff but no way to lower price for a repeat customer????? Would have had complete service done but the labor costs are too high More
by READNROCK
Employees Worked With
Allison Croshier
March 09, 2020
very bad...... Did not like the the service your sales rep told me to do my oil change somewhere else.Telling me i need to do work on my car, That came out to $6000. Did not like the the service your sales rep told me to do my oil change somewhere else.Telling me i need to do work on my car, That came out to $6000.I can buy a new car with that monye.He didn't like that i said noooo.I would never go back u lost a customer... Robert Rivera More
by RUDYRIVERA529
Employees Worked With
Evin Calderon
