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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,333 Reviews
Call Service Center (845) 288-1303

4,333 Reviews of DCH Wappingers Falls Toyota - Service Center

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March 28, 2025

Superior, Extremely professional,,knowledgeable, just over all excellence and exceeded expectations Completely impressed with DCH Wappinger Toyota More

by ryoung210
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Mar 29, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your amazing review! We're thrilled to hear that our team at DCH Wappinger Toyota exceeded your expectations. We take pride in providing top-notch service, and we're so glad you had such a great experience. We appreciate your kind words and look forward to serving you again soon!

March 26, 2025

Quick and painless The experience fine and Mr. Hackett made the experience seamless and quick. More

by Casaderosado324
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Mar 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that Mr. Hackett made your experience seamless and efficient. Enjoy your new car!

March 26, 2025

Lauren was super helpful and nice. Lauren explained to me what would need to happen to my car and kept me in the loop. More

by daynagrave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that Lauren provided helpful and clear communication throughout the process. We appreciate your trust and look forward to assisting you again!

March 26, 2025

The person was very professional,kept me updated on the status of my car and gave me an accurate estimate More

by JKASMEYER
Recommend Dealer
Yes
Employees Worked With
I do not remember
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Mar 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear you had a great experience and that you were kept informed throughout the process. Let us know if we can assist you again!

March 25, 2025

The salesperson Dan Sweeney was very knowledgeable and professional. He is very friendly and i give him a 10/10 More

by GDKJ55
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANNY SWEENEY
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Mar 25, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review! We're thrilled to hear that Dan Sweeney provided you with such a positive experience. We appreciate your 10/10 rating and look forward to assisting you again in the future!

March 23, 2025

Excellent service department, efficient and thorough. Great customer service. Very happy with my choice of this dealership! More

by SARAHGEHRLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our service department. Your satisfaction means everything to us, and we appreciate your support. We look forward to serving you again in the future!

March 22, 2025

Service dept and sales dept are very accommodating and a pleasure to work with. Very convenient and conscientious of my needs. Judy and Melissa go above and beyond! Thank you More

by piccorel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that Judy and Melissa went above and beyond to make your experience great. We appreciate your support and look forward to helping you again with any future needs.

March 22, 2025

Great service and attention to customers. Will always be a customer from DCH WAPPINGERS FALLS TOYOTA. More

by japadilla2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We’re so glad to hear that you’ve had great service and that you’ll continue to be a loyal customer. We truly appreciate your support and look forward to assisting you again in the future!

March 21, 2025

I am always impressed with the staff at DCH they are second to none.Lauren is always on her A game she is a credit to the DCH Toyota family keep up the great service. More

by patrick
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Report | Print
Mar 22, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that our team, especially Lauren, continues to impress you. We truly appreciate your support and look forward to serving you again!

March 21, 2025

very professional I'll let you know what's going on how long it will take send emails More

by mjmock70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad you appreciated our professionalism and communication. Let us know if you need anything else!

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