DCH Wappingers Falls Toyota - Service Center

Work was performed in a timely manner and cost was right at estimate . My truck rides nice . Nice job . at estimate . My truck rides nice . Nice job . More

Professional and quick service. Walked in to look at a vehicle and within an hour walked out with what I wanted Walked in to look at a vehicle and within an hour walked out with what I wanted More

Hannah Kibbe showed me how I could use my $25 certificate. I had ordered touchup paint for my Toyota and when I picked it up in the parts department, I went to the counter to pay for it with the certificate. I had ordered touchup paint for my Toyota and when I picked it up in the parts department, I went to the counter to pay for it with the certificate at first they didn't think it could be done, but then the lady at the desk who I do not know what her name was in inquired further and they said it was OK. More

I feel like I didn’t have to wait three hours for them to recalibrate the issue on a brand new car. recalibrate the issue on a brand new car. More

The dealership and Tom Hackett are always helpful and provide great care and attention to the car and service needed. The problem is identified and explanations and solutions given. All is done in a time provide great care and attention to the car and service needed. The problem is identified and explanations and solutions given. All is done in a timely manner. At each point of the service they keep you informed on the progress. If the car needs extended time, a ride home and pick up is provided. Customer care is very good. More

Great service Judy was great and knowledgeable technician diagnosis and fix was great and fast diagnosis and fix was great and fast More

Got zero instructions B4 arrival. Service was longer that I’m used to..should be better after sale. Hard to reach anyone on the phone. I’ll be ready next time. Service was longer that I’m used to..should be better after sale. Hard to reach anyone on the phone. I’ll be ready next time. More

This was the first time I have gone to this dealership. I found staff friendly and professional. I found staff friendly and professional. More

The service advisor knew exactly what I need when I explained the issues, service tech sent a video of what he found and what need to be done to correct the issues explained the issues, service tech sent a video of what he found and what need to be done to correct the issues More

Do not get your car inspected here. They lied to me about my tires and brakes needing to be replaced. They failed my inspection. I had a weird feeling and took it to a different garage They lied to me about my tires and brakes needing to be replaced. They failed my inspection. I had a weird feeling and took it to a different garage and they said I would not have failed Inspection and I have another season on my brake pads.They also are a big dealership so will just take your money and move on to the next. They lost me as a customer for my next new car. More