DCH Wappingers Falls Toyota - Service Center

Great service, very professional Very efficient and got my car back to me quicker than I expected my car back to me quicker than I expected More

No communication initiated by dealership. Very poor communication. Quote for work was ridiculously high. Expected more. Very poor communication. Quote for work was ridiculously high. Expected more. More

DCH Wappingers took care of a recall issue and some resulting complications included . Very Satisfied customer! resulting complications included . Very Satisfied customer! More

Job was done on time and efficiently communicated I was very pleased with the service, as always very pleased with the service, as always More

Tom was extremely helpful and fixed everything perfectly! He went over the details of the issue and resolved it for me quickly and efficiently He went over the details of the issue and resolved it for me quickly and efficiently More

They were so friendly feel like home when I take my car there. Nice business place. They do good work and my car there. Nice business place. They do good work and my car More

All the employees I interacted with were both kind and professional and the waiting area was pleasant. professional and the waiting area was pleasant. More

On the day of the service, I had a coupon which I forgot to mention at the time of the service was being performed. My take-in person also failed to ask me if I had any coupons. When I arrived home, half to mention at the time of the service was being performed. My take-in person also failed to ask me if I had any coupons. When I arrived home, half an hour later I remember that I had a coupon and right away I called the DHC Toyota and ask if they can still apply the coupon? The service person told me they can't but will put a credit towards my next service. Which I don't know if she apply the credit or not? My suggestion is that, if you call on same day or on the day of the service the company should honor the coupon. More

Long time customer. TX. I liked the video tour of the tires, brakes, oil change & rotation TX. I liked the video tour of the tires, brakes, oil change & rotation More

First time at this facility. Good experience would recommend and will be back and I don’t have any more words Good experience would recommend and will be back and I don’t have any more words More