DCH Wappingers Falls Toyota - Service Center

J. John’s was the best. Very patient and communicative. I would buy from him again. would buy from him again. More

Helpful Friendly Not pushy Informative Plusent Took time to show me the car Helped to set up the bluetooth Took time to show me the car Helped to set up the bluetooth More

Fast and courteous service. Matthew was great. Inspection only put still a great experience. Thank you! Matthew was great. Inspection only put still a great experience. Thank you! More

Had inspection. Rear left wheel was only hand tightened. Luckily I have my own torque wrench and had 2.5 full turns on some of the nuts before reaching the specified Rear left wheel was only hand tightened. Luckily I have my own torque wrench and had 2.5 full turns on some of the nuts before reaching the specified torque for the vehicle, which is super dangerous... More

Easy to work with and smooth fast process. Dealership was very fair with pricing and options Dealership was very fair with pricing and options More

Not in Safire of the way how I was been treated was very poor for the first time in three’s year. poor for the first time in three’s year. More

Matthew and the team at DCH Toyota are professional and efficient. I will continue to bring my vehicle there for further maintenance. efficient. I will continue to bring my vehicle there for further maintenance. More

I dropped off my 2022 Toyota Tundra asking the service department to check why my fuel gauge was reading empty well before my fuel tank was actually empty and to please recalibrate. Sticker I had stated I department to check why my fuel gauge was reading empty well before my fuel tank was actually empty and to please recalibrate. Sticker I had stated I have a 32.2 gallon tank. I had noticed my truck had not moved from the parking lot it was in all day. I called to ask what was going on and I was asked if I could leave the vehicle another day. I stated no unless they have a loaner because I had to go to work the next day. I receive a call about an hour later stating the truck was ready to be picked up. I was then told that the fuel tank was only 22.5 gallons and that the sticker was wrong. I was also told this was verified by the parts department. I filled the truck up 2 days later and lo and behold I put in 26 gallons. I was lied to by the service department simply because they did not want to deal with me and my issue. This is the LAST time I take my Toyota for service and I will never purchase a vehicle from then (which is a shame because I am planning on a purchase next year). More

Was charged a lot more than what I was told online. Let with more issues than when came in Let with more issues than when came in More

I went in to get my tail light fixed and we found out it was an aftermarket winds and stuff on on the car so we couldn’t do it she told me what we had to do all that and found out what we have to do I did i was an aftermarket winds and stuff on on the car so we couldn’t do it she told me what we had to do all that and found out what we have to do I did it and I’m gonna be going back next week and take out appreciate the help More