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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
3,822 Reviews

3,822 Reviews of DCH Wappingers Falls Toyota - Service Center

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June 09, 2023

Service was great, the team explained all that I needed to know, they were friendly and professional. More

by sethsom4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristopher
Jun 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience with us! It is a pleasure to have you as a customer. We look forward to seeing you again!

June 08, 2023

Mathew Rivera was a great help in resolving an issue I have had for over 9 months. More

by hmy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

DCH Wappingers Falls Toyota responded

Mathew Rivera is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

June 08, 2023

Great service but had to wait a while due to a backup in their garage More

by djoh464814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with our service department. We will be sure to share your comments with our management team.

June 08, 2023

I’m very happy with your service team. Thank you so much. I will come back More

by PEREZ514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 08, 2023

They are timely, friendly, let you know what is happening. Courteous and very reliable, professional. More

by lkulk54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our service team was so helpful during your visit!

June 08, 2023

DCH Toyota was very professional they provided me a loaner and solved a problem with my vehicle that most other dealers were unable to solve. I would recommend using DCH for all your Toyota needs. More

by Sciontist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 08, 2023

Wappingers Falls Toyota is a very good place to have my car service, because of the experience of the service staff and the advisors who are professionally trained in their office to provide the best care More

by Johnnie
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 08, 2023

The service was great but unfortunately the cost of work was done is very expensive. I don’t know if you offer senior discount? Or discount coupon. This would have helped my expenses . More

by cjmh.five
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
Jun 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with our service department. We will be sure to share your comments with our management team.

June 08, 2023

Routine service was completed while I waited and I received a video of the work in progress. They completed the NY inspection as well so I did not need to return for another appointment. More

by docalang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 07, 2023

Loosmane was very attentive to want I wanted in my new vehicle. He worked diligently to ensure I received the vehicle that I built in my head. Very satisfied with how everything came together. More

by FEAST.05-STRIPY
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Loosmane provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

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