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Dana Ford Lincoln

Staten Island, NY

4.6
7,539 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,539 reviews

May 03, 2024

Easy to work with, and everyone was very nice. Pleasant experience when purchasing my pre-owned car. More

by shell
Recommend Dealer
Yes
Employees Worked With
Jorge Cornet, Jason Younger
May 06, 2024 -

Dana Ford Lincoln responded

Hi Shell! Thank you for leaving us this five-star review and kind words about our sales team at Dana Ford! We'll see you next time!

May 03, 2024

Awesome service great all around customer service definitely would recommend very knowledgeable and professional people in the service department More

by jroman463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lomando
May 06, 2024 -

Dana Ford Lincoln responded

We're glad to know you had a great experience with our service department at Dana Ford. We appreciate your recommendation and see you next time! Safe travels!

May 03, 2024

He was just knowledgeable and friendly. And kept me up to date all the time More

by AJNASTRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Dana Ford Lincoln responded

Thank you for reviewing your recent experience with the Dana Ford team! We appreciate your support and hope we have the opportunity to serve you again in the future!

May 03, 2024

I have been dealing with Dana Ford for at least twenty years. I have always had a very positive experience with them. More

by pally9776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Brandon Gonzalez
May 06, 2024 -

Dana Ford Lincoln responded

Thank you for all of your loyalty & support over the past 20 years! We're honored to have you as a customer and look forward to your next visit here at Dana Ford!

May 02, 2024

Everyone is great! I bought 3 cars from them and as a female, I never feel pressured when going in alone to buy a vehicle. More

by kmartino80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lomando
May 03, 2024 -

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your loyal business! We appreciate your continued support and look forward to seeing you at your next visit!

May 02, 2024

Tamir was so helpful in looking for the right car…,. he was patient and courteous…unfortunately we didn’t finalize a deal…but he was a true professional! More

by cfried14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamir Carter
May 02, 2024 -

Dana Ford Lincoln responded

Thanks for the shoutout to Tamir! We're glad you found him helpful and professional during your visit to Dana Ford. Even though a deal wasn't finalized this time, we hope to assist you again in the future!

May 02, 2024

The staff was so incredibly nice and our salesperson Mary Graffeo was exceptional. She was very knowledgeable and personable and she made our lease process a pleasure. More

by SFERRARA5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Graffeo
May 03, 2024 -

Dana Ford Lincoln responded

We're so glad to know that Mary & the team provided you with a smooth experience here at Dana Ford! Thanks for the positive feedback and we hope you enjoy the new vehicle!

May 01, 2024

All staff very courteous, Joe is very knowledgeable, very patient. I love the idea of the service “valet“ More

by barbaramarrone0828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Dana Ford Lincoln responded

We're glad to know you had a positive experience with our team, especially Joe! The service valet is indeed one of the features we are proud of at Dana Ford. Thanks for your review and for choosing us!

May 01, 2024

I would say that Ford has MSRP for particular models which means nothing at the dealer level. It just leaves a bad taste knowing you have paid more than necessary despite nice people at the dealership. More

by Vicborg2011
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nazar Masliak, Brandon Gonzalez
May 01, 2024 -

Dana Ford Lincoln responded

We appreciate your feedback and understand where you're coming from. At Dana Ford, we strive to provide the best value possible while maintaining a high level of service. We hope that despite this concern, you still had an overall positive experience with us!

May 01, 2024

Unprofessional a lot of issues with appointments, scheduling recalls even with the original order . Mobile service never showed up . Never even called . I had to take off from work twice . More

by Lia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t know their names
May 02, 2024 -

Dana Ford Lincoln responded

Lia, thank you for the review. We understand how valuable your time is and sincerely apologize for any frustration or inconvenience that occurred as a result of this experience. Your feedback is valuable and will be utilized to help us improve our service & processes moving forward. If you have any additional questions or concerns, please feel free to contact me directly at your earliest convenience. Respectfully, Keith Curran - Service Director - 718-983-8700 ext 297

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