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Dana Ford Lincoln

Staten Island, NY

Overview
Employees
Reviews
Vehicles
4.6
7,130 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,130 reviews

April 22, 2023

It was great. I highly recommend it to others, nice waiting atmosphere. Service person nice. More

by nevinsgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2023 -

Dana Ford Lincoln responded

We're happy to hear our waiting area helped make the service experience great! Thank you for trusting Dana Ford with your vehicle!

April 22, 2023

Help me out what I was looking for it made things a lot easier And better than what I was expecting More

by davejoey100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Last name. Pretty sure it was Diaz.
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Apr 25, 2023 -

Dana Ford Lincoln responded

We're so glad our Dana Ford team could assist you! Thank you for your business and please don't hesitate to reach out if we can be of service again in the future!

April 22, 2023

Sales department was easy to deal with they followed up and worked with us- would definitely buy again! More

by Jessvannest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ching Poon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2023 -

Dana Ford Lincoln responded

Thank you for the wonderful feedback about your recent experience with the Dana Ford sales team! It was a pleasure working with you and we look forward to doing so again in the future. Take care!

April 21, 2023

Great place to buy and service a car or truck great deal , fast and courteous More

by Psdet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Dana Ford Lincoln responded

We're happy to have you as a Dana Ford customer! We look forward to providing another five-star experience in the future! Thank you!

April 21, 2023

Very quick and easy process. Got a great deal. Very helpful staff and also respectful More

by SALIKARPUZI99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Locher
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Apr 24, 2023 -

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your business! We appreciate the kind comments and hope we have the opportunity to work with you again in the future. Until then, take care and enjoy your new vehicle!

April 21, 2023

Easy to work with. Love my new car and the ease it took getting the deal done. More

by GGEORGALAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Graffeo
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Apr 24, 2023 -

Dana Ford Lincoln responded

We appreciate you trusting the Dana Ford team with your business and are thrilled to hear that you're loving your new vehicle! Take care and please don't hesitate to reach out if we can be of service again in the future!

April 21, 2023

Very professional. Could be better at negotiating. Need to figure out not transferring charge card fees to buyers no one brings or will have large sums of cash with th More

by candacenyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Dana Ford Lincoln responded

We appreciate your feedback, Candace. It's great to hear that you found our team professional. We'll take your comments about negotiation and card fees under advisement. Thanks for choosing Dana Ford!

April 21, 2023

I was very unhappy with the lack of customer service. Additionally, I was given bad information by the salesman and was forced to pay more after I shook hands on the deal. This will be the last Ford I ev More

by hellboy69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Ferdinando
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Apr 24, 2023 -

Dana Ford Lincoln responded

Thank you for reaching out. I'm disappointed to see this review and would like the opportunity to get some additional details about your experience so I can make sure I'm addressing the situation appropriately with our team. When you have a moment, would you please contact me directly? Thanks again, Doug Hansen - GSM - 718-983-8700 ext 262

April 20, 2023

Everything n everyone was kind and took care of all my needs I was. Very happy and walked out with a beautiful car. Thank you More

by EFSTATHIAKARAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Michael Bachrach, Zach Balint
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Apr 21, 2023 -

Dana Ford Lincoln responded

Thank you for visiting Dana Ford! We wish you many happy miles in your new vehicle and hope we have the opportunity to work with you again in the future!

April 20, 2023

* I have 3 active leases with Lincoln&Ford * Newest leased car in service for a total of 3 months across 2 separate times * Returned still malfunctioning, dirty and no gas * "Doug" doesn't call back More

by Silviavr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Curran, Doug Hansen
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May 01, 2023 -

Dana Ford Lincoln responded

We're so sorry to hear about your experience with your leased car, and we understand how frustrating it can be when things don't go as planned. We would like to make things right and encourage you to please give us a call. Doug Hansen - GSM - 718-983-8700 ext 262

May 01, 2023 -

Silviavr responded

We have called you all, Doug, Keith, Ryan, Vinny, etc., and no one gets back to us. Day 12 of no resolution. Your team touches base and indicates call back with resolution will be made "tomorrow" and that day never comes...

May 03, 2023 -

Silviavr responded

Update: Attention Doug: Day 12, still no resolution or call back from your team!! 12 days ago your service manager said he was going to be calling us back last Wednesday for an update. 🤷🏻‍♀️

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