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Dana Ford Lincoln

Staten Island, NY

4.6
7,129 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,129 reviews

June 14, 2022

Great service all the way around. Friendly, professional staff. My forth lease and first purchase. They have a customer for life. More

by sagnello0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
Jun 14, 2022 -

Dana Ford Lincoln responded

Thank you for choosing our dealership. Our team was happy to assist you. - Dana Ford

June 13, 2022

I worked with Will Stanley, he did a great job. My wife wanted a particular color and features and Will worked until he found us the right car. More

by jml245
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Stanley
Jun 14, 2022 -

Dana Ford Lincoln responded

Thanks for the five stars! We appreciate the kind words and we're happy to hear that Will could assist you during your time with us. We hope to see you back here at Dana Ford for any of your future auto needs.

June 13, 2022

Dealership is fine, my service advisor did not keep me up to date on any info with the car. I kept calling multiple times to find anything out. More

by lucas710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Jun 14, 2022 -

Dana Ford Lincoln responded

Thank you for your honest feedback, Lucas. We hope to use your comments to improve future service for our customers.

June 13, 2022

Service is excellent people very polite feel over their like at home and when you pick up your car car is washed and clean More

by lourabond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Dana Ford Lincoln responded

Thank you for the five stars! We hope to see you back here at Dana Ford for any of your future auto needs!

June 13, 2022

I was not pleased in the past with the service. However I must say that this time was much improved. Staff was courteous and professional and I was pleased to see that. It may take a few more tim More

by cobra749
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Gonzalez
Jun 15, 2022 -

Dana Ford Lincoln responded

Thank you for this glowing review! We're glad that we could change your perception of the crew here at Dana Ford and we hope to continue to see you for many more future five-star experiences. -Dana Ford

June 13, 2022

I had a great experience leasing my first car! John Daly and Jorge Cornet guided me through the process. Frank Sinatra was extremely helpful on finding me a great rate on my lease! I was very over More

by Statenislanddan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Cornet
Jun 15, 2022 -

Dana Ford Lincoln responded

Thanks for the five stars, Dan! We're happy to hear that both John and Jorge could assist you. We hope to see you back here at Dana Ford for all of your future auto needs.

June 12, 2022

Buying my car went smoothly and Steve was very efficient and helpful thank you bye More

by locia1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Villa Marin, steven
Jun 14, 2022 -

Dana Ford Lincoln responded

Thank you for the five stars! We are happy to hear that Steve could assist you during your visit with us and we hope to see you back here at Dana Ford for all of your future automotive needs.

June 12, 2022

Nick S was incredible to work with! He was Very knowledgeable and attentive to my needs. More

by OneMan326
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Squeo
Jun 13, 2022 -

Dana Ford Lincoln responded

Thanks for that positive rating. Come back again if there’s anything else we can do for you and your vehicle! - Dana Ford

June 11, 2022

The web page offered me a car at 780$ lease a month for 36 months…in person Fonzi offered me 1,497 for 39 months…for the lincoln reserve a cheaper car. Almost double. Either update your web page or don’t More

by Jan
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fonsi Rodriquez
Jun 13, 2022 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

June 11, 2022

I was very displeased with the salesperson and just my whole transaction in general. I purchased a vehicle for 30,000.00 it was not detailed at all after the salesperson said it was. I was promised car ma More

by ciminoedward
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Timothy Delmasa
Jun 13, 2022 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

Jun 13, 2022 -

ciminoedward responded

Sure I will call you again I am dissatisfied with the customer service I received from the salesperson. I expected the car to look extra good and shiny after being detailed but it was never done . It cost me 75,00 to have it detailed and I was promised mats and got none and it cost me an additional 70,00 for a car I paid 30,000,00 for. My phone number is 347 553 3027 Thank you

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