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Dana Ford Lincoln

Staten Island, NY

4.6
7,033 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,033 reviews

March 28, 2022

Henry was very professional,informative, patient, kind and extremely helpful. We will continue to recommend Ford to our family and friends. More

by Jamief1027
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Manigault
Mar 29, 2022 -

Dana Ford Lincoln responded

Thank you for the great review! We're so glad you enjoyed working with Henry and we appreciate you recommending the Dana Ford team to your friends & family. Take care and we'll see you next time!

March 28, 2022

Service writer Anthony is great with communicating and keeping me updated on the process of my service visit. More

by psheirer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garrick
Mar 29, 2022 -

Dana Ford Lincoln responded

Thank you for the awesome feedback - we can't wait to share it with Anthony! Your business is much appreciated by all of us here at Dana Ford and we look forward to your next visit!

March 28, 2022

Very helpful and courteous, not a long wait time ,work was done well and timely More

by adiben10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garrick
Mar 29, 2022 -

Dana Ford Lincoln responded

Thank you for your 5-stars! See you next time at Dana Ford!

March 28, 2022

Service was great from start to finish. Highly recommend Dana Ford for all service needs. More

by christinacirillo810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Dana Ford Lincoln responded

Thank you for the excellent review of Dana Ford! We appreciate your recommendation and look forward to seeing you next time!

March 28, 2022

It took many weeks to get my car repaired - the sunroof was leaking. At first I was told that it needed maintenance but it leaked a week after the maintenance. The first 2 weeks there was no loaner car ava More

by ROCHELLEMALTZ
Recommend Dealer
No
Employees Worked With
Collin Romer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

March 28, 2022

Got my car back to me quick. Took me in when no appointments were available bc it was a safety issue More

by Alx1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick, Theresa McMahon, Amanda Anderson, Felix Gonzalez, Anthony Garrick, Danielle Morales
Mar 29, 2022 -

Dana Ford Lincoln responded

We're so glad we were able to assist you! Thanks for visiting Dana Ford and please don't hesitate to reach out if we can be of service again in the future!

March 27, 2022

Rafael was a great salesman he was very knowledgeable and courteous, highly recommend to friends More

by michaelcarney20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Torres
Mar 29, 2022 -

Dana Ford Lincoln responded

Thank you for taking the time to review your recent experience with the Dana Ford team! We're so glad you enjoyed working with Rafael and we hope you'll be visiting us again in the future!

March 27, 2022

Great overall experience, Ralph was very attentive, all people were very helpful..explained all aspects very clearly More

by tminerva5
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Dana Ford Lincoln responded

Thank you for giving us the opportunity to serve you! We're happy to hear you had a great experience with Ralph and we look forward to seeing you next time here at Dana Ford!

March 27, 2022

Customer service was so bad and rep was on instagram instead of checking to see if car parts was available as I sat for 30 mins before asking if they had tires for the car More

by ogloverx3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Felix Gonzalez
Mar 28, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

March 27, 2022

Staff is always so friendly and helpful. I always have a good experience when I visit! More

by LAURENANN326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Baker
Mar 29, 2022 -

Dana Ford Lincoln responded

Thank you for rating Dana Ford five stars, Lauren!

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