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Dana Ford Lincoln - Service Center

Staten Island, NY

4.3
2,468 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.

266 West Service Rd.

Staten Island, NY

10314

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2,468 Reviews of Dana Ford Lincoln - Service Center

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October 16, 2023

The process of picking our new car was smooth and easy. Jay was our salesman and he kept us up to date on everything More

by jcw7603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lomando
Oct 17, 2023 -

Dana Ford Lincoln responded

We're glad to know that your car-buying process was smooth and easy at Dana Ford. It's great to see Jay kept you well-informed throughout the journey! Thanks for sharing this review with us.

October 16, 2023

Collin provided exceptional service and kept me posted on the status of my car. The service at Dana ford was much better than Ford in Brooklyn. More

by JOED92400
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Dana Ford Lincoln responded

We're glad to know that Collin was able to provide you with exceptional service and keep you updated on your car's status. We always aim for a high standard of customer care, so it's great to see we hit the mark during your visit. If there are any other ways we can assist or improve, please don't hesitate to reach out directly! Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

October 16, 2023

I was very happy with the fast and courteous service. I would recommend others to use Dana service More

by paupaudh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Dana Ford Lincoln responded

Thank you for the 5-star rating! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation and see you again! Have a great ride!- The Dana Ford Team

October 15, 2023

Never have a problem! Service is great and so is sales! Been a long time customer More

by lm1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Dana Ford Lincoln responded

This is great to hear! Thank you for rating Dana Ford five stars!

October 13, 2023

Excellent service. Good customer service. Thank you Mike My problem was solved very easily. Thank you again. More

by Michael Luongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Dana Ford Lincoln responded

Hi Michael! We're glad to know that Mike and our team at Dana Ford were able to help solve your problem easily. Thanks for sharing your experience with us!

October 11, 2023

Eddie the best service worker help. I really appreciate his work, time, and effort. Thank you. More

by timmymacmac28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, service dept
Oct 11, 2023 -

Dana Ford Lincoln responded

Thank you for the kind comments - we'll be sure to share them with Eddie! Your business is greatly appreciated by all of us here at Dana Ford and we look forward to seeing you again next time!

October 10, 2023

Worst car dealer I’ve ever used. Won’t service cars not purchased there and always a 3-5 month wait for a loaner car if you do buy from them. Makes me never want to buy a Ford or a L More

by amanda.rail
Service Communication
Recommend Dealer
No
Employees Worked With
John Lomando
Oct 10, 2023 -

Dana Ford Lincoln responded

We're sorry to read about your experience. We aim to provide excellent service, regardless of where a vehicle was purchased and we apologize if this wasn't reflected during your visit. The wait time you mentioned for a loaner car is also concerning as it's not indicative of our usual standards. Please reach out so that we can discuss how best to address these issues directly with you - Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

October 10, 2023

Very good polite and got the job done quickly. Took the car in did all of the and I was on my way. More

by maryfrank457w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arianna Keegan
Oct 10, 2023 -

Dana Ford Lincoln responded

Thank you for your kind words, Mary! We look forward to serving you again! - Dana Ford

October 08, 2023

Excellent and friendly service. Prompt service. Full explanation of work to be done. Like it More

by bolzcarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arianna Keegan, John Lomando
Oct 10, 2023 -

Dana Ford Lincoln responded

Thank you so much for your kind words and positive feedback! We are delighted to hear that you had an excellent experience with our service and that you found it prompt and friendly at Dana Ford! Safe travels!

October 07, 2023

Dana Ford is great. The service department took the time to address my issues with my vehicle. Tell me when my parts were available and how long do repairs might take. T More

by Rodesky Delince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Heriberto Vega
Oct 09, 2023 -

Dana Ford Lincoln responded

We're glad to know that our service team at Dana Ford was able to address your vehicle's issues efficiently. We always aim for clear communication and a smooth process for our customers. Thanks so much for the positive feedback!

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