Dana Ford Lincoln - Service Center

In my opinion, Dana Ford is tops in all areas! From the reception desk, customer service advisors, technicians, mechanics, valet drivers, cashiers, etc. Very friendly & professional, which certain From the reception desk, customer service advisors, technicians, mechanics, valet drivers, cashiers, etc. Very friendly & professional, which certainly makes a big difference in customer experiences. Thank you ALL! More

Servuxe was Fast and curtious, the waiting area was comfortable. They did not know I was coming comfortable. They did not know I was coming More

Extremely reasonable and were attentive to my requests. I understand with anything involving a vehicle, it may require time. Rome wasn't built in one day , and I like things to be done right. Very professi I understand with anything involving a vehicle, it may require time. Rome wasn't built in one day , and I like things to be done right. Very professional ! More

I had one of the best experience at this dealer, Dana Ford with your salesman Ralph Sibbio Jr he was very professional, and always an easy to get into my new vehicle. Thank you very much for everything. Ford with your salesman Ralph Sibbio Jr he was very professional, and always an easy to get into my new vehicle. Thank you very much for everything. More

Great service. Dependable. Efficient. I was able to get my car back the same day it went in. Dependable. Efficient. I was able to get my car back the same day it went in. More

Car picked up for service on February 14, and was returned on February 26. Between this time, I had to call several times regarding completion or resolution of problem, left several messages with rec returned on February 26. Between this time, I had to call several times regarding completion or resolution of problem, left several messages with receptionist for service advisor, Mr. Barrow and never received a call back from him. I called a few days before delivery and agreed to the 26. I noticed a “nick” on right side front, paint off and crack at bottom of right headlight. I called on the 27 of February, spoke with Mr. Neil Barrow, made him aware of the above findings, He said he would speak with the service manager. To date, April 10, , I have not received a call from Mr Barrow. One of the main concerns—the tire gauge not working properly, it still is not working proper More

It was pleasant Experience was comfortable and he made the process non stressful Period the process non stressful Period More

Great professional people compassionate people passionate knowledgeable people and good at what they do there helpful common courtesy knowledgeable people and good at what they do there helpful common courtesy More

All good they did what they said Nice service On time Clean in and out Tks Clean in and out Tks More

Being lied to by not only my service advisor but also the service manager, they way they speak to you if you get contacted at all is belittling. Also having my car there for 2 weeks before having to have man service manager, they way they speak to you if you get contacted at all is belittling. Also having my car there for 2 weeks before having to have management tell them to look at it isn't okay. Service will be the sole reason I will not purchase another car. More