DeCozen Chrysler Jeep Dodge Ram

Great experience. Took just a couple hours and i left with the car i wanted at a decent price Took just a couple hours and i left with the car i wanted at a decent price More

The people at DeCozen are very knowledgeable and helpful throughout the entire vehicle purchasing process. throughout the entire vehicle purchasing process. More

Very easy and professional. Was treated honestly and all in all a very good experience. Was treated honestly and all in all a very good experience. More

Billy in the service dept was very accommodating and professional. I had a problem with my brakes and he made sure they were fixed. professional. I had a problem with my brakes and he made sure they were fixed. More

The dealer was very patient and kind. Their offer was competitive. The service package is also attractive. Their offer was competitive. The service package is also attractive. More

Excellent service and customer care. Very responsive and I thought they had my best interest at heart. Very responsive and I thought they had my best interest at heart. More

Had a good experience here. Started my process online and over the phone with sales manager Mike since I live 2 hours away. When I got there everythiny was ready to go. I couldn Started my process online and over the phone with sales manager Mike since I live 2 hours away. When I got there everythiny was ready to go. I couldn’t have done it without the “kids room” as my 2.5 year old daughter was able to come and stay entertained. Thanks! More

A very pleasant experience, Roberto the salesmen answered all my questions and concerns. Found the finance department exceptional too. all my questions and concerns. Found the finance department exceptional too. More

Great customer service no more than 3 hour I left with my new car thank you so much new car thank you so much More

I hope no one needs to return their lease at this dealership. I went to DeCozen today to return my Dodge Durango. I live 40 minutes away and called before I left to make sure I didn’t needan appointm dealership. I went to DeCozen today to return my Dodge Durango. I live 40 minutes away and called before I left to make sure I didn’t needan appointment. I spoke to Maite who told me I didn’t and to just come in. When I got there, I was told by Maite I needed to see Anna to return my lease who doesn’t work Saturdays. I asked to speak to the manager and Joe came down. He told me thesame thing and Maite didn’t admit to speaking with me. Joe verified my file “ to make sure I called”. Then he said I was only on the phone for 23 seconds, so was I sure I spoke to someone. I explained that I live far away, had my wife follow me with a second car to drop the car off and that I wouldn’t make up speaking to someone. I offered to leave the car and paperwork at the dealer and come back during the week to finish paperwork. I was told I wasn’t allowed to do that because of insurance purposes. To make matters worse, I was called multiple times the past few weeks by Cheryl to get another vehicle in the past few weeks to get into a new vehicle. I told her I was going to return it and she never mentioned making an appointment either. I understand that everyone makes a mistake but no one admitted to it and had no courtesy. It’s sad because if I was buying a car, I would have 5 people helping but since I’m returning it, I was dismissed. I definitely won’t be coming here to purchase another vehicle or recommend it to any friends. More