DeCozen Chrysler Jeep Dodge Ram

Staff is friendly and helpful. Everything was done in a timely manner. timely manner. More

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Incredible selection of cars. Helpful, patient and knowledgable staff and salesmen. My principal criticism of the dealership is the addition of a "market adjustment price" to the sticker price of the knowledgable staff and salesmen. My principal criticism of the dealership is the addition of a "market adjustment price" to the sticker price of the car adding thousands of non-negotiable $$ to the final price. We're in Covid or post-Covid times and the dealership apparently feels if it can get away with this "adjustment", if the market will bear it, heck why not do it? I get it but if you want customer loyalty and brand loyalty, you're making (well, you've made) a mistake. I've purchased from DeCozen previously because I thought the process was fair to the dealership and the customer. That's not the case on this occasion. So, buyer beware of pricing but staff and salespeople are great and helpful. Kudos to them. More

After a upgrade to my radio the battery was dead and the radio had to be replaced. Picked up my car and the radio was on back order. They said they put a new battery in my car and the new radio should be in radio had to be replaced. Picked up my car and the radio was on back order. They said they put a new battery in my car and the new radio should be in soon. This was on a Friday. Went to use my car on Sunday morning and the new battery was completely dead. Once again I was without a car. More

Very friendly and helpful! Was in and out in a decent timeframe! timeframe! More

I was very pleased with the service and from check in to check out. The first message I left to make the appointment was not returned. I needed to call back a few days later. check out. The first message I left to make the appointment was not returned. I needed to call back a few days later. More

Everyone I worked with were fantastic: super nice, diligent, worked with me to get me what I needed, knowledgeable and easy to get in touch with. They reached out to me as often as needed and got me a diligent, worked with me to get me what I needed, knowledgeable and easy to get in touch with. They reached out to me as often as needed and got me an even better deal than I thought! More

Great staff.. easy to deal with. Very informative and friendly. Never felt pressured to make a decision or pushed to purchase a vehicle that may not have been exactly what I wanted. They got me the exact friendly. Never felt pressured to make a decision or pushed to purchase a vehicle that may not have been exactly what I wanted. They got me the exact truck I wanted!! Amazing. Would highly purchase More

My daughter has already leased a vehicle there and spoke highly of her experience which prompted me to visit Decozen CVariety of vehicles on the showroom floor to explore. Online descriptions matched avai highly of her experience which prompted me to visit Decozen CVariety of vehicles on the showroom floor to explore. Online descriptions matched available vehicles. Front Staff courteous and pleasant. Salesman knowledgeable, amiable , no overt effort to direct choices, nor dismissive of customer preferences. Purchasing the vehicle was an easy comfortable experience at Decozen. . More

Great experience!! Took a little longer than expected to finalize the deal but overall it was an great experience..would definitely recommend this dealership to anyone buying a jeep! finalize the deal but overall it was an great experience..would definitely recommend this dealership to anyone buying a jeep! More