DeCozen Chrysler Jeep Dodge Ram

I was very dissatified with this purchase. Pricing on my used 2013 SANTA FE SPORT AWD was not transparent.Two weeks after my purchase and sending the car for inspection,my APR was ridiculously Pricing on my used 2013 SANTA FE SPORT AWD was not transparent.Two weeks after my purchase and sending the car for inspection,my APR was ridiculously increased from 16 % to 21.09% without any clear or reasonable explanation.I cannnot honestly recommend any potential customer for this dealership. More

Joe was awesome and made buying my Jeep very easy and fast. Each step of the process was great and I’m beyond happy with my purchase. fast. Each step of the process was great and I’m beyond happy with my purchase. More

These guys have pulled the "dirty air filter" scam on me The reason I lease new cars is so that I can be sure I won't be ripped off by dodgy car repair shops. The car is covered by the warranty and all that The reason I lease new cars is so that I can be sure I won't be ripped off by dodgy car repair shops. The car is covered by the warranty and all that is required is regular maintenance. This strategy worked like a charm with Infinity, Lexus, BMW, Saab etc cars. The moment I tried the US branded car (Jeep), upon my 10K service the service manager (Bill) pulled the "dirty air filter" scam on me for $200. I am extremely disappointed by this experience and will not visit this dealership again. To be honest, I don't think I'll buy US branded cars anymore either; if they cannot keep their dealers honest what hope do I have? Back to Infinity/Lexus!!! More

Basir and Carmine are a great team. Excellent customer service from both of them. They were a pleasure to work with. Really knew their stuff. service from both of them. They were a pleasure to work with. Really knew their stuff. More

It was a pleasure to purchase my new Jeep at DeCozens. No hassle, quick turnaround and great sales manager. I will use them again for sure! No hassle, quick turnaround and great sales manager. I will use them again for sure! More

Fantanstic Will recommend this dealership. My son has a lease up in March of 2021, so I am hoping we will have another deal. Thank you again John!! Will recommend this dealership. My son has a lease up in March of 2021, so I am hoping we will have another deal. Thank you again John!! More

This dealership has no concern for cleanliness or customer service. I have had my 2020 Rubicon for a month. It was never cleaned properly before it was given to me and every time I bring it to these customer service. I have had my 2020 Rubicon for a month. It was never cleaned properly before it was given to me and every time I bring it to these guys, it comes back with a new problem. And their loaner cars are disgusting. During covid you would think standards would go up. I had to wipe the car down and sit on a towel. It was filthy and had 75k miles on it with no maintenance. Felt safer in my new car that has steering issues, that the dealer would not address. A customer tells you their brand new car shakes and you does not hold a lane, their response, that's how jeeps drive . Glad a pretty significant safety issue is brushed off and they don't want to deal with it. Dishonest and rude. Avoid at all costs. More

Tech Tom was honest & helpful. The appointment was easy to make, and the car was ready when we expected it to be. Thanks for great service. to make, and the car was ready when we expected it to be. Thanks for great service. More

Teamwork The service was quick and the customer service was great. Everyone was friendly and they worked well as a team. When my service advisor was busy with The service was quick and the customer service was great. Everyone was friendly and they worked well as a team. When my service advisor was busy with a customer another service advisor helped me complete the paperwork and leave with my vehicle. More

I gotta say, attention to deal second to none and friendly beyond words. Great experience at Decozen with Chris and Carmine! Thanks guys for an amazing deal! friendly beyond words. Great experience at Decozen with Chris and Carmine! Thanks guys for an amazing deal! More