DeNooyer Chevrolet

I have had very good service from two of the service advisors, John Atwood and also Chris Alosi! They make sure that you are happy! advisors, John Atwood and also Chris Alosi! They make sure that you are happy! More

I bought my truck there 1/23/15. I paid for the extended warranty. The finance department said the warranty was for 9 years. I did not notice at the time that the paperwork did not s I paid for the extended warranty. The finance department said the warranty was for 9 years. I did not notice at the time that the paperwork did not specify the length of time the warranty would be. On 12/15/21 The truck was in DeNooyer for brake repair. They replaced the front calipers, pads, and front tires. When leaving the dealership, I noticed there was still a vibration in the steering wheel at 40MPH. I called the service department the next day and was told they had successfully spin balanced the new tires and I would have to purchase new rims in order to correct the vibration issue. I did not follow up on this at that time. Four months later, on 5/24/22 I brought the truck back to the dealership and asked them to check the brakes and see if they could fix the vibration. After inspection, the service department said I needed to replace the hub, wheel bearings, and senser. I was told that my extended warranty had expired on 1/23/22 so the hub would not be covered. I believe if the service department should have found the problem on 12/15/21. If they had, it would have been covered under the warranty. Also, I am disappointed that I paid $2,371.00 for a warranty that I was told would last 9 years, and only lasted 7. I would like to say that Bob Neet, the salesman that sold me the truck was professional, friendly, and has been nothing but helpful. Even 7 years later he is still willing to go out of his way for me. DeNooyer is lucky to have an employee like him. DJ in the service department was also very friendly and did what he could to help. I have no problem with either of these men. I have decided that this will be the last time I bring my truck there for service. The dealership should have covered the cost of the hub and should have found the problem 4 months ago. If I decide to ever buy another vehicle at DeNooyer, I will definitely not pay for the extended warranty, and will have it serviced elsewhere. More

Brought my mew truck in because there was am issue with the brakes. Although I was there for four hours, the service department was very accommodating. I knew from them it would be a long wait so I was p the brakes. Although I was there for four hours, the service department was very accommodating. I knew from them it would be a long wait so I was prepared. They listened to my concerns and fixed what was wrong with the truck. I appreciate that they all took me seriously and made sure that the issue was resolved. John and Akeem were who I dealt with. They were excellent and very attentive. More

Hard to trust an auto dealership won't nickle and dime you with hidden fees and charges. DeNooyer is earning that trust though. Turning in an existing lease and getting a new one went great with no surpri you with hidden fees and charges. DeNooyer is earning that trust though. Turning in an existing lease and getting a new one went great with no surprises. More

Denooyer salesperson John D. is a pleasure to buy cars from, this was the 3rd car we have bought with him. is a pleasure to buy cars from, this was the 3rd car we have bought with him. More

I am always able to get an appointment and the work is done promptly. The staff are courteous and answer all my questions! done promptly. The staff are courteous and answer all my questions! More

DJ in service is awesome always goes over and above to help in anyway. Would not go anywhere else! help in anyway. Would not go anywhere else! More

Denooyer service is the best…would not go anywhere else. Great service every single time. Bob in service is the best. Great service every single time. Bob in service is the best. More

Let me tell you, I enjoy going into a dealer knowing what I want and not being hassled or brought to other vehicle options, Salesman Nick and the entire team including their personal insurance agent was abso I want and not being hassled or brought to other vehicle options, Salesman Nick and the entire team including their personal insurance agent was absolutely fantastic! I’ll never buy another truck from anywhere else! More

Good experience with not alot of nonsense. ...answered all my questions and made the process easy to get through. ...answered all my questions and made the process easy to get through. More