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DeNooyer Chevrolet
Colonie , NY
7,223 Reviews
For many years the DeNooyer Family has been servicing generations of customers with all of their automotive needs. Starting in 1943 with my grandfather, Jerry, in Kalamazoo, Michigan, the DeNooyer Family strives for customer satisfaction by treating every customer sincerely and fairly. Employees' morale plays a large part in this process. Our business was founded on honesty and integrity and we extend that to our employees as well as our customers. Some of our sales employees have been with us for over 25 years, learning more about the industry, community, and our customers' needs every day. Our service and body shop technicians and parts personnel are no different. Over the past 35 years, our technicians have serviced hundreds of thousands of vehicles. We have some technicians that have been with us for almost 30 years. They know some customers' vehicles better than their own. Working on your vehicle to them is like working on their own. Safety comes first! They pride themselves on making sure the job is done right the first time. It is because of this, that generations of customers send their vehicles to DeNooyer Chevrolet for all of their servicing needs.
My responsibility at the dealership is to make sure my family traditions hold true. Nothing is more important to me and my "family" than knowing that everyone that walks into DeNooyer Chevrolet has left 100% satisfied 100% of the time. I accept this challenge and hope that I am as successful in doing so as my father and grandfather were. I want to extend my sincere thanks for allowing my family to care for your family's automotive needs and look forward to the next generations' needs as well.
Sincerely,
Joel DeNooyer
Get the DeNooyer Chevrolet Assurance!
•World Class Customer Experience
•Professional and friendly sales staff paid on customer satisfaction, not profits
•Large selection of New and Pre-Owned Vehicles
•Market Based Pricing
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 7,223 reviews
October 17, 2019
It was very quick. I needed to be in and out quickly and I was. This dealership does not do a courtesy vacuum and even Walmart tire and lube does that!🙂 I needed to be in and out quickly and I was. This dealership does not do a courtesy vacuum and even Walmart tire and lube does that!🙂 More
by CARRIELEE327
Verified Customer
Helpful October 17, 2019
Efficient Service Got in and out quickly for routine maintenance appointment. Saw my salesperson. He followed up on how I was liking my new 2019 Chevy Trax. Got in and out quickly for routine maintenance appointment. Saw my salesperson. He followed up on how I was liking my new 2019 Chevy Trax. More
by RJHYDORN
Employees Worked With
October 17, 2019
AMAZING Went in tested a car loved it and bought it , wonderful service and help through it all! They care about you! Not just selling ! Chris is the best Went in tested a car loved it and bought it , wonderful service and help through it all! They care about you! Not just selling ! Chris is the best More
by Lovedit
Employees Worked With
October 17, 2019
2011 Malibu transmission problem resolved We had an issue with the transmission at 89000 mules and Rick worked with us and GM to fix it to our satisfaction . Thank you Rick We had an issue with the transmission at 89000 mules and Rick worked with us and GM to fix it to our satisfaction . Thank you Rick More
by cos999
Employees Worked With
October 17, 2019
Oil change I came in for an oil change and tire rotation. Christina reminded me of state inspection. Thank you Christina for the service and the hot chocolat I came in for an oil change and tire rotation. Christina reminded me of state inspection. Thank you Christina for the service and the hot chocolate and bagel, yummy! More
by GCONNELL2
Employees Worked With
Christina
October 17, 2019
Drove a Long Way for a Great Deal Saw a car I liked online and contacted this dealer about it. A really knowledgeable and caring sales manager named Andy Lobb contacted me. We talked, Saw a car I liked online and contacted this dealer about it. A really knowledgeable and caring sales manager named Andy Lobb contacted me. We talked, exchanged information including detailed pix of the vehicle so I put down a deposit and drove 4 hours to see it. We negotiated to my desired price after my demo, wrote it up,paid cash and now I have a classic show car in my garage. Thanks Andrew for your patience and expertise. Couldn't have asked for a better experience More
by berniew
Employees Worked With
October 17, 2019
2019 trax andrew lobb they were open on a rare sunday ,Andrew Lobb.,greeted me and the sale was on . we came to an agreement and sale was finished oct.16th. this is the fir they were open on a rare sunday ,Andrew Lobb.,greeted me and the sale was on . we came to an agreement and sale was finished oct.16th. this is the first dealership ANY salesperson has taken me through the building,!! As I bought this car for my wife . She knows where to for service, parts , the waiting room etc. More
by trax
October 16, 2019
Friendly, professional and efficient Steve Gordon, Joe P. and Armand guided me through the car purchase experience in a skillful and effective manner. Their professionalism and attention Steve Gordon, Joe P. and Armand guided me through the car purchase experience in a skillful and effective manner. Their professionalism and attention to detail was much appreciated. More
by JoeT
October 09, 2019
Less Hassle, More Silverado Good experience at DeNooyer. Staff was competent and friendly. Second time leasing and both were good experiences. I'll be back for another lease unle Good experience at DeNooyer. Staff was competent and friendly. Second time leasing and both were good experiences. I'll be back for another lease unless I buy this one. Thanks for a pleasant transaction. More
by joemasucci
October 04, 2019
A nightmare I don't know where to begin. I went from a satisfied customer of 5 years to a person who would never buy a vehicle from DeNooyer again in one service I don't know where to begin. I went from a satisfied customer of 5 years to a person who would never buy a vehicle from DeNooyer again in one service visit-and this went far beyond the extensive services to a vehicle. Water pump and air conditioner compressor went at 49000 miles. This for a vehicle that had been well taken care of and kept on dealer service since I bought it new. By paying for dealer service there are certain expectations that the vehicle will be maintained and might avoid such repairs. In addition, I was given a phone number by the service representative to text or call during the day. I never got a response midday, and when I finally did, it was a terse NO SIR when I left a message on voicemail at 4:30. Then the person said they left 3 voicemails, but they were never left at the number I had given her in the morning, and she argued about that. I never received the satisfaction survey as usual. I guess Denooyer only wants to get and publish the good things. More
by Hank
Employees Worked With
Christina Cahill
