DeNooyer Chevrolet

Worthless Warranty When I leased my 2015 Z71 Silveraldo I informed them that I would be purchasing the truck at the end of the lease as long as I was satisfied with the When I leased my 2015 Z71 Silveraldo I informed them that I would be purchasing the truck at the end of the lease as long as I was satisfied with the truck. It was recommended that I purchase the Paint and Fabric defense protection plan because it would cover any paint issues or fabric issues your truck may have. Examples were stains that couldn't be removed or punctures from a pen. Other examples for exterior were paint fading or rust all within the time frame of the warranty.I made a appointment to have the driver seat and the rear passenger quarter panel looked at. The driver seat has a wire or cable that runs up the center of the seat and is wearing a hole in the seat. I also explained I am getting rust on passenger quarter panel. My truck has 52000 miles and is kept spotless. To be informed that there is nothing you can do about the hole that is wearing in my seat was totally unexceptable. Also to be told that the body shop has moved and I would have to check with them was also unexceptable. I purchased this warranty with the expectation that I would be able to bring my truck here and the issues would be taken care of. This was a waste of my time and $1300.00 for the warranty I paid for. If this is how you take care of your customers after they purchase a $44,000.00 vehicle I assure you I will never purchase from you again. I would gladly spend a little more at time of purchase and know that I would be treated as a valued customer instead being treated like I am bothering you when I have an issue with my vehicle. Jonathon was very polite but whoever he was working with didn't want to be bothered. More

I had only a few issues with my services. First and the biggest is that no one called me to let me know my vehicle was ready for pick up. When I checked in I noticed my phone number was incorrect and I tol biggest is that no one called me to let me know my vehicle was ready for pick up. When I checked in I noticed my phone number was incorrect and I told the person checking me in my correct number and he wrote it on a piece of paper. So I called at the end of the day to see what is going on. Second, when I picked up my vehicle the service was less then hospitable. I understand that due to what is going on currently that there aren’t as many people working, but when I asked for copy of my alinement specs which weren’t given to be to have the tech helping me huff and puff and be very short is a HUGH turn off for me coming back to the dealership. That one instance isn’t going to prevent me from coming back but just come courtesy is all I am asking for. If that tech was busy I was more than willing to wait till he was free to help me. More

Excellent dealership and made me feel at home which I wish I could say about the last experience I had with another dealer deal was made and extremely happy and would recommend to everyone!!! wish I could say about the last experience I had with another dealer deal was made and extremely happy and would recommend to everyone!!! More

Andrew Lobb is excellent to work with Andrew Lobb is excellent. He makes the process easy and pleasant. He made the paperwork and any thing else I asked happen without an issues or probl Andrew Lobb is excellent. He makes the process easy and pleasant. He made the paperwork and any thing else I asked happen without an issues or problems. More

Deal was good except trade in was low, should have been $1000 more. First time buying from DeNooyer, I'll see how their service goes $1000 more. First time buying from DeNooyer, I'll see how their service goes More

My experience was great! I had a car and a deal set up at another dealership but everyday they would call me with another excuse or issue. I started getting annoyed so I went back to DeNooyer. They got the c another dealership but everyday they would call me with another excuse or issue. I started getting annoyed so I went back to DeNooyer. They got the car I wanted on their lot within a day. I did a test drive and they even certified my car me, for free! The customer service was incredible! No pushing for a deal like other places. They want you to find the car that you want and will go out of their way to make it happen! Mr. Denooyer helped me get out of a sticky situation with the other dealership. That same day I got a car from Denooyer. Definitely will go back to Denooyer in the future! Great service, friendly staff, no pressure deals and an exceptional experience! More

Positive review Very pleased with the service department, John Atwood has been great to work with! And knowing that Gary Dawes is in the service shop makes you feel g Very pleased with the service department, John Atwood has been great to work with! And knowing that Gary Dawes is in the service shop makes you feel great about driving a Chevrolet! More

Great service! Fast and courteous. DJ was prompt with the text response to contact him with any questions. My wife took my truck for the scheduled service and said she has never been to a dealer who was done text response to contact him with any questions. My wife took my truck for the scheduled service and said she has never been to a dealer who was done in a half an hour. Keep it up we will be using DeNooyer from now on. More