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DeNooyer Chevrolet
Colonie , NY
7,231 Reviews
For many years the DeNooyer Family has been servicing generations of customers with all of their automotive needs. Starting in 1943 with my grandfather, Jerry, in Kalamazoo, Michigan, the DeNooyer Family strives for customer satisfaction by treating every customer sincerely and fairly. Employees' morale plays a large part in this process. Our business was founded on honesty and integrity and we extend that to our employees as well as our customers. Some of our sales employees have been with us for over 25 years, learning more about the industry, community, and our customers' needs every day. Our service and body shop technicians and parts personnel are no different. Over the past 35 years, our technicians have serviced hundreds of thousands of vehicles. We have some technicians that have been with us for almost 30 years. They know some customers' vehicles better than their own. Working on your vehicle to them is like working on their own. Safety comes first! They pride themselves on making sure the job is done right the first time. It is because of this, that generations of customers send their vehicles to DeNooyer Chevrolet for all of their servicing needs.
My responsibility at the dealership is to make sure my family traditions hold true. Nothing is more important to me and my "family" than knowing that everyone that walks into DeNooyer Chevrolet has left 100% satisfied 100% of the time. I accept this challenge and hope that I am as successful in doing so as my father and grandfather were. I want to extend my sincere thanks for allowing my family to care for your family's automotive needs and look forward to the next generations' needs as well.
Sincerely,
Joel DeNooyer
Get the DeNooyer Chevrolet Assurance!
•World Class Customer Experience
•Professional and friendly sales staff paid on customer satisfaction, not profits
•Large selection of New and Pre-Owned Vehicles
•Market Based Pricing
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 7,231 reviews
September 26, 2018
Denooyer Expensive but courteous service. I had an oil change and grease job and a full tranny service. I was there for 2 hours. My bill was over $350. Expensive but courteous service. I had an oil change and grease job and a full tranny service. I was there for 2 hours. My bill was over $350. More
by BRUCEALPART
Verified CustomerEmployees Worked With
Scott Towne
Helpful September 26, 2018
very satisfied service done in a quick and timely manner. received a loaner vehicle to get to work while the truck was being repaired. very happy with the truck and service done in a quick and timely manner. received a loaner vehicle to get to work while the truck was being repaired. very happy with the truck and service. More
by MARKSELLTT
Employees Worked With
Chris Leonard
September 26, 2018
Dissatisfied Service department needs training . Lost our keys customer service skills were unprofessional. Treated us like we were an inconvenience to them inste Service department needs training . Lost our keys customer service skills were unprofessional. Treated us like we were an inconvenience to them instead of a customer. More
by eemangene
Employees Worked With
September 26, 2018
Great Experience Going into the Service Department here at DeNooyer’s is one of many reasons I choose this dealership.I have and will continue to recommend them. Going into the Service Department here at DeNooyer’s is one of many reasons I choose this dealership.I have and will continue to recommend them. More
by Sharoncatlin42
Employees Worked With
September 26, 2018
New lease I was looking for a specific equinox to start a new lease. John found the exact equinox I was looking for. I am very happy that he found one and for i I was looking for a specific equinox to start a new lease. John found the exact equinox I was looking for. I am very happy that he found one and for it to the store. More
by mschell010
Employees Worked With
September 25, 2018
New Truck Jay Hall was a great in purchasing my new truck. All of my requests were handled and were satisfactory. Jay was a great help and is a great asset Jay Hall was a great in purchasing my new truck. All of my requests were handled and were satisfactory. Jay was a great help and is a great asset to your sales team. More
by RBAUMEISTER
September 25, 2018
Great service at DeNooyer I had a number of issues with my Suburban, but they were all fixed the same day. Customer service was great. I truly appreciate the shuttle service, s I had a number of issues with my Suburban, but they were all fixed the same day. Customer service was great. I truly appreciate the shuttle service, so I don't have to wait in the lobby for hours. More
by GB
Employees Worked With
September 25, 2018
professional as always Had a routine maintenance performed and as usual everything went well and as promised. Service rep was very knowledgable and courteous and answered al Had a routine maintenance performed and as usual everything went well and as promised. Service rep was very knowledgable and courteous and answered all our questions. More
by 0311riley
September 25, 2018
Two words : Well Done! The personnel that I encountered were proficient in their particular area; my salesperson lead me through the process in a courteous, and professional The personnel that I encountered were proficient in their particular area; my salesperson lead me through the process in a courteous, and professional manner and was prepared to answer my questions during my initial visit and followed up nicely with e-mails as well; I thought things went smoothly ! Thank you. More
by Markhorse
September 25, 2018
tire purchase I purchased 4 new Kinergy tires and was quoted a $100 rebate as being available. I can only find a $50 rebate and I don't see the tire listed on the i I purchased 4 new Kinergy tires and was quoted a $100 rebate as being available. I can only find a $50 rebate and I don't see the tire listed on the invoice that it is available on so I'm not sure I qualify at all. I tried calling the service rep Monday AM to verify and left a message and did not get a return call. Also, I was told there would be the normal multi-point inspection and that didn't occur. I'm sure they are good tires and hopefully the amount of the rebate was a mistake and I am eligible for something but, for now, I feel like I've ben left hanging. It's not hard to return a phone call. Also, minor nit but I am surprised that new tires don't come with their own new valve stem caps - maybe they don't. More
by rcooper50
Employees Worked With
Brian Williams, Chris Leonard
