DeNooyer Chevrolet - Service Center

Excellent , comprehensive service, thank you This was a very busy day at DeNooyer, which they let me know it would be in advance, but it was the only day that worked for me. The lounge is comfort This was a very busy day at DeNooyer, which they let me know it would be in advance, but it was the only day that worked for me. The lounge is comfortable, clean, food and coffee available, clean restrooms, the time passed quickly and easily. I was informed after the job was done about every detail and tips going forward to keep my Equinox running at its best. More

Great Communication I had a car that ended up with several issues, and each time something came up Jon Cordi from Service contacted me to make sure I understood and had a I had a car that ended up with several issues, and each time something came up Jon Cordi from Service contacted me to make sure I understood and had a opportunity to ask questions. It is refreshing to have service keep the client included on work as well as the price! More

service response to "check engine light" was above and beyond what i expected. Jon kept me informed as the process unfolded and was courteous and patient wit response to "check engine light" was above and beyond what i expected. Jon kept me informed as the process unfolded and was courteous and patient with explanations More

professional service this is the very reason I keep coming back to this dealership to get my trucks serviced here. Thank you Duane, and Denooyer for keeping this tradition this is the very reason I keep coming back to this dealership to get my trucks serviced here. Thank you Duane, and Denooyer for keeping this tradition of excellence alive and well in the Albany area. More

Heater core replacement I usually don’t have a problem with the service at DeNooyer but a slight problem occurred with my last service. I brought my 2017 Equinox in for a oil I usually don’t have a problem with the service at DeNooyer but a slight problem occurred with my last service. I brought my 2017 Equinox in for a oil change, tire rotation and state inspection. While there the service tech noticed that I had a problem with the heater core. We made arrangements to have it repaired and they obtained a loaner car for me from Hertz. When the car was repaired the next day I picked it up. The rep in the service department told me that the tech was unable to do the state inspection because the battery was disconnected. When I went to my car I found that they didn’t even clean the floor mats with antifreeze on them I had to take them out myself and clean them. I will have to drive the car for about 50 miles so that I can have the car inspected. More

Exceptional service as always! Everything I needed was either offered or supplied. Quick turn around considering the issues. Drive in service which is good for bad weather. Its also Everything I needed was either offered or supplied. Quick turn around considering the issues. Drive in service which is good for bad weather. Its also nice to see the same employees for a long period of time. Simply no complaints. More

Negative service experience Have a loose driver's seat on my 2017 Chevy Malibu, which has been a problem before. Dropped the car off at 7:15am. Around 4pm, noticed that dealer Have a loose driver's seat on my 2017 Chevy Malibu, which has been a problem before. Dropped the car off at 7:15am. Around 4pm, noticed that dealer did not call or email with a status update on the vehicle, which I found rather strange. I proactively called the dealership and was told by service department that there is nothing wrong with the driver's seat, although the seat shifts around tight corners and higher rates of speed. I was told that "if it gets worse, bring it back in." The fact that I am driving around with a driver's seat that is moving around is a safely issue and I am not fully confident in the seat's integrity in the event of a collision. The dealer was also supposed to do a multi point vehicle inspection as well. I don't think this was done, as I was not given any documentation regarding a multi point vehicle inspection. When I picked up my car, no one from service department discussed the service on the vehicle. Just got my keys from the cashier and that was it. Not a happy camper here. More

"Satisfied with my service visit" I'm very satisfied with the way Donald Strand took care of business during my visit to DeNooyer Chevrolet, for service work on my Equinox. I dropped o I'm very satisfied with the way Donald Strand took care of business during my visit to DeNooyer Chevrolet, for service work on my Equinox. I dropped off my vehicle the day before my appointment because it made it easier for me. I got a call the next day that my vehicle was ready for pickup. Everything worked our just fine and I was very satisfied with the experience. More

Fast; courteous I’m very satisfied with the way the Dwayne/service advisor, searched the service itinerary to get me in for service without having to wait 1-2weeks ou I’m very satisfied with the way the Dwayne/service advisor, searched the service itinerary to get me in for service without having to wait 1-2weeks our for a oil change, and tire balance and rotation. The service was needed right away. Thank you fir your fast and efficient service ?????????? More

Oil change Service rep was very responsive and knowledgeable about my cars needs and was able to get my vehicle in right away given how busy their service shop u Service rep was very responsive and knowledgeable about my cars needs and was able to get my vehicle in right away given how busy their service shop usually is. It’s Impressive how many bays they have in the shop. I was out and paid in little to no time. Just enough time for me to browse the lot and see what’s new. They even provide a detailed electronic copy of the service report afterwards. Definitely recommend for regular maintenance services. More