DePaula Chevrolet

They definitely were horrible had my car 3 separate times in a months spand over 2000 dollars and 2 months I went without a car or rental paid for my car to be fixed the second time drive it for an hr had to in a months spand over 2000 dollars and 2 months I went without a car or rental paid for my car to be fixed the second time drive it for an hr had to bring it back because the problem was not fixed even after.2000 dollars very unorganized and very unprofessional I'm. Not the only oNe who has had issues would not recommend them at all More

Love the attention to detail and how quickly they work to get you in and out! to get you in and out! More

Great car check up but I came on a day you were really busy and it took about 30 minutes longer than I expected busy and it took about 30 minutes longer than I expected More

Wait time was longer than specified. Previous service on Trak, technician forgot to reset oil life indicator which resulted in annoying phone and Chevy messages. Not excellent but needs Previous service on Trak, technician forgot to reset oil life indicator which resulted in annoying phone and Chevy messages. Not excellent but needs some improvements. More

The video was greatly appreciated and so was the mechanic, I really appreciate the additional time you took on my vehicle. Thank you mechanic, I really appreciate the additional time you took on my vehicle. Thank you More

Service was done quickly. Dropped the vehicles off the night before and they were done earlier then expected. Very good communication with the vehicle status. Dropped the vehicles off the night before and they were done earlier then expected. Very good communication with the vehicle status. More

Good experience given the difficult situation with low/no inventory (all dealers). Appreciated they did not add any “market adjustments “. Communication was good with progress updates. inventory (all dealers). Appreciated they did not add any “market adjustments “. Communication was good with progress updates. More

I was very pleased with the treatment I received from everyone. Friendly, courteous, helpful. I felt like I was important. everyone. Friendly, courteous, helpful. I felt like I was important. More

purchased a new 2022 sedan leave it at that. noise still after having it there 4 times in a month. contacted mangement i will admit went for a test drive car would not duplicate noise just once noise still after having it there 4 times in a month. contacted mangement i will admit went for a test drive car would not duplicate noise just once in awhile. so was told parts wouldn't be put in and basically wont do anything for me. months later still noise filed a complaint to GM ad nothing back yet after a month or more. im done with GM and done with Depaula just spent $60k in a 4 month period. i really think the service dept has gone down hill since the previous shop manger retired i honestly think i was lied to also because what the invoices said and what i was told verbally by service manager Dennis. stay away from this dealership. i keep on hearing the service Dept here sucks so many issues. once they get your money they screw you over. my remember all my salesman stating give him a good review I'm not done with trying to get gm to fix this issue take it to another Chevrolet dealership. do yourself a favor dont buy or go here for service less headaches.... More

Buying process was very easy. I had done research online and knew exactly what I wanted going in. I had done research online and knew exactly what I wanted going in. More