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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,535 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,535 reviews

August 13, 2025

Dave was great to work with. He got us in the car we wanted and made the process simple and hassle free. Sam made financing easy, did a great job explaining our options and the p More

by jyann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Dean Team Subaru Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

August 10, 2025

I really liked this dealership they were very helpful and patient. Everything went smoothly and pretty quick! More

by Ktrollard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Dean Team Subaru Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 09, 2025

Dave was amazing to work with! He had everything ready for me when I got to the dealership and the car was in great condition as he said. I would recommend working with him if you More

by sonya schubbe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ike Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Dean Team Subaru Volkswagen responded

Here at Dean Team Subaru Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 07, 2025

First off I wanna say dealing with DEAN TEAM Volkswagen in BALLWIN has been nothing but a nightmare I bought a car. I had it in there four days in a row all for electrical issues them constantly telling me More

by trkrcharlie42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ike Dean
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Greathouse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Trentadue
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Dean Team Subaru Volkswagen responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 05, 2025

I have never actually had a pleasant buying experience at a dealership before buying from Dean Team. My wife and I went in with our 9 month old baby to test drive an Atlas, and our sales rep Myles was extrem More

by Rhart101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ike Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Dean Team Subaru Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 05, 2025

Always very responsive, professional, and friendly. We’ve been getting our Subarus and service from them for years. More

by Caroldawson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Dean Team Subaru Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dean Team Subaru Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

August 04, 2025

We were brought in and sat down and asked what we were looking for. Got everything we wanted!! Love this dealership! More

by Bryantbillie29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Dean Team Subaru Volkswagen responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 03, 2025

Compared to the last time I bought a car (from another dealer) this was fantastic. Tony was very knowledgeable and made it happen. More

by forceps.27-muted
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ike Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Chirco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Poston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Dean Team Subaru Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dean Team Subaru Volkswagen.

August 02, 2025

Smooth and easy preowned purchase! Made an appointment and closed the deal within an hour. Paperwork and pickup were a breeze. Would buy here again! More

by rdkalinowsky
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Moses
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2025 -

Dean Team Subaru Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 01, 2025

John Osthoff is an excellent sales representative. We’ve purchased several Subarus through him over the past 10 years. More

by Rich
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Osthoff
Aug 02, 2025 -

Dean Team Subaru Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.