Dean Team Subaru Volkswagen

Steve Hirsch was our salesman and he was very knowledgeable about the car we selected, he was also not a high pressure salesman. The finance department was quick, friendly and helpful. The other knowledgeable about the car we selected, he was also not a high pressure salesman. The finance department was quick, friendly and helpful. The other Dean Team employees were also very helpful. More

Dave Smith and the team are great with a smooth purchasing process and excellent customer service! purchasing process and excellent customer service! More

Dave made the process incredibly easy and quick. I also greatly appreciated him making a video of the car and the features before I could test drive. Thank you, Dave and team! I also greatly appreciated him making a video of the car and the features before I could test drive. Thank you, Dave and team! More

I have been leasing and :or buying cars from Dean Team in Ballwin for over 20 years. I have never had a poor experience. Everyone is helpful, not pushy, and genuinely wants to get me in a vehicle that makes Ballwin for over 20 years. I have never had a poor experience. Everyone is helpful, not pushy, and genuinely wants to get me in a vehicle that makes me happy. I have met the owner and he, too, is kind and down to earth. They make car shopping pleasant. Who knew that was even. Possible? More

They are very helpful and dedicated to help out the customers with any issues, they where very patient and professional with helping out throughout the process of getting my car customers with any issues, they where very patient and professional with helping out throughout the process of getting my car More

Shawn helped us find the car we wanted and was very thorough with answers to all our questions. Thanks for his help thorough with answers to all our questions. Thanks for his help More

Had a great purchasing experience with Steve Hirsch at Dean Team Subaru. Prior to our scheduled appointment, Steve parked in front, side-by-side, one each of the two Forester colors my wife and I were int Dean Team Subaru. Prior to our scheduled appointment, Steve parked in front, side-by-side, one each of the two Forester colors my wife and I were interested in buying so we didn’t have to walk around the lot. He was extremely informative regarding all of the features of the vehicle prior to test driving. After finalizing the purchase, Steve again ensured we were able and ready to competently use the new technology and safety features built into the vehicle before we drove off the lot. He answered every question, and several times asked if we had any questions or concerns. Again, a great experience from start to finish. More

Best new car purchase experience in my life; I'm 80 and have purchased more than 25 new cars. Steve in sales and Sam in finance were honest, clear, and concise. The only improvement to the process would be have purchased more than 25 new cars. Steve in sales and Sam in finance were honest, clear, and concise. The only improvement to the process would be better quality control of the final detailing of the new car before it is given to the customer. More

Everything went well with my 2019 Subaru Forester appointment on 8/13/26. No complaints whatsoever. As always, Duke Iwata is 10/10 for his customer service (for his knowledge of my vehicle and the appointment on 8/13/26. No complaints whatsoever. As always, Duke Iwata is 10/10 for his customer service (for his knowledge of my vehicle and the ability to explain things to me, his professionalism and cordiality) and as I always say, he is just the type of employee I would want in my organization. I drive 21 miles one way to come to Dean Team Subaru in Ballwin because of the customer service. Of note, it was great and very helpful that the internet connection worked flawlessly and that Duke found me a desk to sit at, for an important work Zoom meeting during my service appointment (I had forgotten I was going to have that meeting when I scheduled the appointment). More

I am happy to provide a note about my service advisor , Shannon. His professionalism, follow up and attention to detail were first class. This is our second VW in the family but the first time I have e Shannon. His professionalism, follow up and attention to detail were first class. This is our second VW in the family but the first time I have experienced the service department at Dean Team VW. I was more than satisfied with the completed work and how quickly the last two services were performed. We were experiencing this all while getting ready to send our first child off to college . This was his vehicle and although it came down to the wire, he was able to take his car to school. Thanks again for providing such excellent service. Jon and Alisa Joyner More