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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,032 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,032 reviews

September 22, 2020

Ryan Troll was excellent to work with. Met me with a car waiting at the agreed upon time and made the paperwork efficient and easy. Promptly got back to me the next day when I had a question. The dealersh More

by gkeelin
Recommend Dealer
Yes
Employees Worked With
Ryan Troll
Sep 29, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your great review and your business. We're glad to hear Ryan was able to provide you with a positive car buying experience! Enjoy your new VW.

September 21, 2020

Sam was an excellent representative to my family. He was extremely kind, patient, and knowledgeable during our visit at DT Subaru. Because of his help, we were able to walk away with an Ascent that we love. More

by bxnnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Dean Team Subaru Volkswagen responded

Bxnnr, thank you for your kind review; we are happy to pass along your comments to Sam! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 21, 2020

Jim Happe is absolutely incredible! My kids even enjoyed their time with him. Every interaction has been genuine and we're so happy with our purchase. You can tell that he truly cares about his customers' e More

by tpatterson14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Happe
Sep 23, 2020 -

Dean Team Subaru Volkswagen responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 21, 2020

Ed was wonderful! He helped us get the vehicle we wanted in a quick amount of time for a dealership! Everything was straight forward and super easy. Will hopefully be coming back to buy another vehicle in t More

by Haley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gerardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Dean Team Subaru Volkswagen responded

Haley, thank you for your kind review; we are happy to pass along your comments to Ed! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 20, 2020

Friendly Staff and Excellent customer service – James Happe, was personable and friendly as he gave my wife and I a tour of available SUV’s on his lot and was very helpful in describing vehicle differenc More

by Robert_MDX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Happe
Sep 21, 2020 -

Dean Team Subaru Volkswagen responded

Hi Robert! Thanks for your great review! We're glad to hear Jim was able to provide you with a positive car buying experience and help you find the vehicle that best fit your needs. Enjoy your new Cross Sport!

Sep 23, 2020 -

Dean Team Subaru Volkswagen responded

Hi Robert! Thanks for your great review! We're glad to hear Jim was able to provide you with a positive car buying experience and help you find the vehicle that best fit your needs. Enjoy your new Cross Sport!

September 19, 2020

Greg Gallegos was my car purchase Mentor ! He helped me purchase my new Forester! I cannot tell how happy I was with my Shopping Experience ! Greg made it so easy ! No Pressure. Being a former Sales p More

by stevengrissmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Dean Team Subaru Volkswagen responded

Hi Steven! Thank you for your great review. We're glad to hear Greg was able to provide you with a positive car buying experience! Enjoy your new Forester!

Sep 21, 2020 -

Dean Team Subaru Volkswagen responded

Steven, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope you continue to choose us for all your automotive needs! Take care!

September 19, 2020

At the beginning of our visit, we weren't 100% sure what we wanted. Wes Gallegos was extremely patient and knowledgeable, and ultimately helped us pick a car we absolutely love! He listened to everything we More

by Lisa L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Dean Team Subaru Volkswagen responded

Hi Lisa! Thank you for your great review and your business. We're glad to hear Wes was able to provide you with options that suited your needs and help you pick the car that is best for you! Enjoy your upgrade!

Sep 23, 2020 -

Dean Team Subaru Volkswagen responded

Hi Lisa! Thank you for your great review and your business. We're glad to hear Wes was able to provide you with options that suited your needs and help you pick the car that is best for you! Enjoy your upgrade!

September 18, 2020

Greg was very friendly, knowledgeable, and great to work with. He got me the deal I wanted on the car I wanted. I got an excellent deal on my trade in and he made it all go smoothly. As a female I did not f More

by Ashleyz3692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Dean Team Subaru Volkswagen responded

Hi Ashley! Thank you for you great review and your business. We're glad to hear Greg was able to provide you with a positive car buying experience and get you the deal you were looking for! Enjoy your upgrade!

Sep 21, 2020 -

Dean Team Subaru Volkswagen responded

Hi there, we are very happy to hear Greg provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 17, 2020

The review is mainly due to Sam Goevert who helped me in getting a new Outback. He was pleasant, professional and knowledgeable. He showed genuine interest in our issues. More

by andyzem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Dean Team Subaru Volkswagen responded

Thank you for your five-star review! We're glad to hear Sam was able to provide you with a positive car buying experience with your new Outback! Please let us know if there's anything we can do for you!

Sep 21, 2020 -

Dean Team Subaru Volkswagen responded

Andyzem, thank you for your kind review; we are happy to pass along your comments to Sam Goevert. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 17, 2020

Mike responded my online question very quickly, and arrange Jack to help us. We had a very good experience buying a new car. Jack was very helpful and patient with the whole process. More

by yl
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Morales, Jack Harrison
Sep 21, 2020 -

Dean Team Subaru Volkswagen responded

Thank you for your great review and your business! We're glad to hear Mike and Jack were able to provide you with a positive car buying experience. Enjoy your new Subaru and please let us know if there's anything else we can do for you!

Sep 21, 2020 -

Dean Team Subaru Volkswagen responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Yl. Thank you and we hope to see you again! Our team is available should you require any extra help.

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