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Del Toyota

Thorndale, PA

4.7
6,897 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,897 reviews

June 14, 2019

Terrific experience I had a terrific experience with Del Toyota. Josh, Grady and Shaun were fantastic. I got a great deal on my Tacoma Off Road and was in and out super q More

by tacoma2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grady Oren
Jun 17, 2019 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 13, 2019

Great dealership The best dealership I’ve ever been to! I negotiated the price before I went to the dealership and they kept their words which is a rare thing when it More

by SIMON.CHANG325
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Jun 13, 2019 -

Del Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. If there is anything else that we can do for you, please don't hesitate to reach out. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 12, 2019

Quickest experience ever! Leased a truck through Del. Grady moved through the process quickly and thoroughly. Would recommend giving them a call if you are looking for a Toyota More

by WATRGATE
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis, Grady Oren
Jun 12, 2019 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 12, 2019

Leases new Highlander We had an amazing experience at Del leasing our new Highlander. Don was especially amazing, and was very good with our kids! We recommend them! More

by Mindy Coleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Don Romanek
Jun 13, 2019 -

Del Toyota responded

Thanks for taking the time to leave us this awesome review, Mindy! At Del Toyota , we take guest feedback seriously and are proud to see that you drove away happy in your new Toyota Highlander. I will share your compliments with Don and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 12, 2019

Amazing Service Don, Patrick, Angel, and Sean were great. I would recommend buying your new or used car from Del Toyota. They are by far the best. More

by Mindy229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Don Romanek
Jun 12, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 12, 2019

Questionable service time Hard to believe that it took 4 hours to perform diagnostic test on a sensor light issue with today’s current equipment and technology. I could belie More

by jps1ping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Dougherty
Jun 13, 2019 -

Del Toyota responded

We appreciate you sharing the feedback regarding your recent service appointment. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 12, 2019

Helpful staff Great service with really professional staff. I had a question about parts for a new truck we purchased. Could not have been more helpful and nice. More

by cbwar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 12, 2019 -

Del Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 12, 2019

Great service We had an issue with the extra fob to which Grady could care less about until I brought my husband in with me and then he miraculously found it More

by CLARASKID4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grady Oren
Jun 13, 2019 -

Del Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 11, 2019

Treated like family Steve Heinze is a great guy. He treated us with respect and honesty from the very beginning. This car was for my daughter and he listened to what we More

by chrissyr1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Del Toyota responded

Hi Chrissy and thanks for the great feedback! We're very happy that Steve was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 11, 2019

Nice and quick. You guys need to begin washing and cleaning the interior. I switched from Lexus to Toyota and will probably switch back in two yrs because of their More

by Bearman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbie Hamid, Mike Naegele
Jun 12, 2019 -

Del Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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