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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,130 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,130 reviews

June 12, 2021

As always, I had excellent, efficient service at this site. Since I bought my "Bug" in 2006 at this site, I have never had any other dealership or auto service work on my car. As stated above, I trust More

by NANAYPARRISH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! We always love to see the Bug back in action. Thank you for your continued support and loyalty over the years. We look forward to keeping your Bug running great for years to come!

June 10, 2021

My appointment was at 0830 AM for 120000 Mileage I have given my car at 0840 service was completed at 1430 It's completed in six hours More

by RSGMADAHAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
June 10, 2021

This was my 10th new car purchase and hands down the best car buying experience yet, those guys are awesome and so nice (and funny). Such a pleasurable experience... thank you! More

by JANICE A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Janice, Thank you for being such a loyal, supportive customer! And thank you for the positive feedback for the team, it's nice to know our jokes are appreciated! We look forward to serving you again in the future.

June 10, 2021

Excellent service! Very prompt and quick handling of the maintenance work scheduled for my vehicle. Courteous and very helpful + attentive personnel. Very satisfied with the handling. More

by RSIMEONO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Jun 14, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a smooth, fast service experience. Thank you for the positive feedback!

June 09, 2021

Marina Felix is WONDERFUL!!! Everyone at VW Dirito at Walnut Creek is GREAT!!! The only thing is that I just bought my tires at America's Tire because it was near my house in Brentwood and I had a flat More

by SINDY.LAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We are so happy to hear how great Marina and the team were! Thank you for your feedback about the tires, we take all input to heart and use it to continue to improve our services. Thanks!

June 09, 2021

Been a VW customer for 35 years and have dealt with many dealerships from coast to coast. Dirito and Tim are as good as it gets! Thank you! More

by MBAIER1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jun 10, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wow! Thank you for your continued support! We are overjoyed to know that you consistently get great service from Tim and the team. Thank you!

June 08, 2021

Dirito Brothers Walnut Creek was very accommodating. Their service department was willing to fit me in quickly. They provided great services! Thank you very much! More

by YVONNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jun 10, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We were happy to be able to help you out! And are happy to hear you had such a positive experience. Thank you!

June 08, 2021

The person I worked with was helpful, but the prices for repairs were incredibly high, I opted out of repairs, as they were too high and were not for a definite solution More

by nacsombor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 10, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback, we appreciate your honest review and take this input seriously. We are happy to hear that the customer service you received was satisfactory. Thank you.

June 08, 2021

My service rep did a fantastic job. I was rushed And he made sure to assure I had a way to get home.on time. More

by JOSHSYD3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord, Tim Luong
Jun 10, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We do our best to work with your schedule so we are happy to know that you were well taken care of. Thank you for the great feedback!

June 07, 2021

First class service, I was not rushed or Felted First class service, I was not rushed or Felted pressured at any time All my questions were all answered Explained. I definitely will go back More

by theduckla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny was great 👍, Jim Cord
Jun 07, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wonderful to hear! We are very happy to know that your experience with Jim and Johnny was all gold stars. We look forward to serving you again in the future!

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