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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

June 07, 2017

The absolute BEST car-buying experience I have ever had! From the moment I reached out to "e-chat" on your web site, I received excellent service and information from the nicest young people I have deal More

by aketchum1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Shelton, Finance and Vic, Sales -- Ft. Payne site
Jun 08, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave a thorough review on your experience with our online team, as well as our teams in Pelham and Fort Payne. We put a lot of thought into hiring great people who we like to work with and treat our customers well, so we're glad you found that to be the case across the board. We love that you felt like a "kid in a candy store!" With more than 500 vehicles, we figure we'll have something for everyone. We're happy that you found just the right one for you! We appreciate your business, and we REALLY appreciate you giving your recommendation to friends and family. By far, customer referrals are where most of our new business comes from! Thank you for putting our trust in us. We look forward to serving you again in the future.

June 07, 2017

Service Sells A perfectly painless purchasing process. No pressure. Easy test drives. No haggeling (though I would have loved an even lower price). Friendly help wh More

by sparksmorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2017 -

DonohooAuto LLC responded

Thank you for letting us know that you had a painless purchasing process with us. Although we know that some customers miss the haggle, we find that most appreciate our up-front pricing. When you compare, you see that we price them competitively up-front, so you don't need to haggle to get a good deal. No need to fight for a fair price! We're glad that Eric and the rest of the team provided friendly help for a five-star experience. We appreciate your business and hope to serve you again in the future!

June 06, 2017

Friendly employees and great service Outstanding service. Everyone was very nice and friendly. It was truly a great shopping experience. I would recommend you all to anyone in the market More

by Fredgrant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker, Jonathon Yale
Jun 08, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent buying experience with us. We're happy to know that Adam, Jonathon and Becky all provided five-star service. If they provided a truly great shopping experience, then we're doing our job. Thank you for your business and for your recommendation. We look forward to serving you again in the future.

June 05, 2017

The Best Experience ever with a purchase This was by far the quickest and best experience I've ever had purchasing an automobile. I highly recommend anyone looking to purchase a vehicle to sh More

by Midastouchstyles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker
Jun 08, 2017 -

DonohooAuto LLC responded

If this was the quickest and best experience you've ever had purchasing a car, then we're doing something right! Thank you for taking the time to let us know that Eric, Becky, and the rest of the team provided friendly and professional service. We appreciate your business, and certainly, your recommendations to friends and family. Safe travels, and we hope to see you again in the future!

June 05, 2017

Straight forward, easy buying experience. I bought a 2014 Acura ILX and am very happy with the purchase. There was no pestering or harassing like I've experienced at other dealerships. Jim was More

by benjamindloggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Hardy
Jun 08, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent buying experience. We're glad to know that you appreciated our no-hassle, no-pressure sales approach. We're happy that Jim and Michelle delivered professional service and that you were pleased with your trade-in value. And it's no surprise to us that Jimmy took care of the rim blemish - he's good people and his team does great work! We appreciate your business and your recommendation. We hope to serve you again down the road.

June 04, 2017

This dealership is for you!! This was a awesome experience as everyone else is talking about online. Truly professional and I recommend highly and will drive again from Atlanta ju More

by asmcintosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Viljoen
Jun 08, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us a positive review. Customer testimonials are by far our best form of advertising! We're glad that Kyle, Adam and Tina made sure that your purchase experience was worth the drive from Atlanta. We hope you enjoy your new car and we look forward to serving you again in the future.

June 03, 2017

Excellent customer service and quick! When my husband and I decided that it was time to get a newer vehicle, we searched other dealerships and car buying sites. Time and time again we kep More

by Crystal Duncan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Tina Viljoen
Jun 07, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your experience buying with us. We're glad to know that Eric, Mo, Tina and Michele provided excellent service. We're pleased that you found our selection and prices exceeded your expectations. And our no pressure sales are what keep our customers coming back, so we certainly hope that we'll see you again when you're ready for your next vehicle. We enjoyed serving you and your family and wish you many happy (and safe) travels!

June 03, 2017

The most efficient business I've ever dealt with Everyone was so helpful from the girls up front to the salesmen and staff. We had a great experience. I have told everyone to visit. 👍 More

by Chrisrr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Boozer, Maria Hernandez, Tina Viljoen, Sydney Broady
Jun 07, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave five-star reviews for our team members. If you found us the most efficient business you've ever dealt with, then we're doing our job! We've worked hard to create a process that is easy and and hassle-free, so we're glad you found that to be the case. Thank you for your business and for your referrals. We look forward to serving you again in the future.

June 03, 2017

So easy!!! I HATE the car buying process. Seriously. We had no idea what to expect when coming here and honestly just thought it would be your typical car deal More

by Simsfam13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Trey Anger
Jun 08, 2017 -

DonohooAuto LLC responded

Thanks for the thorough and honest review. We designed our process to be the anti-dealership. Took what people hated about car-buying and threw it out the window. So what's left is a little different, but most people, like you, find it to be a breath of fresh air. If you found it to be pressure and hassle-free, with fair pricing and friendly team members...then we're doing our job. We're glad that we made it worth the three-hour trip! And we hope that we HAVE changed your opinion on the car buying process!

June 02, 2017

Top notch! Love this place! I've bought five vehicles here so far and I know I'll be back for more. The process is so easy and fast. More

by Cecmailbox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Anger , Maria Hernandez, Jonathon Yale
Jun 07, 2017 -

DonohooAuto LLC responded

We're glad you love us! After five cars, we're pretty fond of you too. If we can do right by someone five times in a row, we know that we're on the right track. We appreciate your repeat business and your vote of confidence. Thank you for your business. We'll be ready to serve you again when you're ready for #6.

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