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DonohooAuto LLC

Birmingham , AL

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rated
929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

April 30, 2017

Easiest car purchase ever! This was our first car purchase at Donahoo. We were very pleased at how easy and stress free the whole process was. Everything was explained to us ver More

by Samy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Wolfe, Mo Sandoval, Tina Viljoen, Jim Hardy
May 09, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent purchase experience. We're pleased to know that Jim, Mo, Alex, and Tina teamed up to provide an easy and stress-free process. We're glad you chose Donohoo and hope that your first experience with us won't be your last. Enjoy your new Pathfinder!

April 30, 2017

No pressure; right price One of the greatest aspects of working with Donohoo is the time they give you to evaluate different models and make an informed choice. We set aside More

by BMW 328i Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Viljoen
May 09, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave a detailed review of your second purchase experience with us. We know we're on the right track when we can impress a customer twice (or more). And you're right. We trust that our customers know what they want, and give you time to evaluate cars so that you're 100% comfortable with your purchase. We're especially glad to know that you found your trade-in value to be fair and that Eric provided superior customer service. We appreciate your business and look forward to helping you when you're ready for your third.

April 29, 2017

Easy, and great prices I came from 3hrs away bc you guys had the best prices and the best reviews. It gave me so much peace of mind to know that you guys had a great reputat More

by JesseDukes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger
May 02, 2017 -

DonohooAuto LLC responded

Thanks for taking the time to add your review to the many positive reviews that we receive! And yes, we put a lot of stock in our reputation, which is why we work our hardest to deliver a five-star experience to every customer. We're glad to know that Trey and Adam teamed up to do so for you and made it worth the three-hour trip to shop with us. We're also glad to know that you found our pricing competitive. We appreciate your business and the kind words. We hope you enjoy the new car, and look forward to serving you again in the future.

April 29, 2017

Very pleased They were very professional, friendly and fast. I would recommend them to anybody. I never actually enjoyed myself at a dealership, I love the no pre More

by cornese1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Tina Viljoen
May 09, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to rate your recent experience with us. We're glad to know that we changed your mind about car shopping, and actually made the process enjoyable. We're pleased that Mo, Tina, and Eric teamed up to make your experience a great one. Thanks for your business - we hope you enjoy your new car!

April 29, 2017

Much better than expected! What a great experience, no pressure, you can look at the lot yourself, and the inventory seems to be all quality cars. I am not a big fan of shopp More

by Fast track 666
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Wren
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2017 -

DonohooAuto LLC responded

We're glad to know that we exceeded your expectations. You're right...we follow a pretty simple business model - provide quality product (priced competitively), a transparent buying process, and hire good people who will treat our customers well. When this happens, the rest usually falls in line. Thank you for taking the time to provide valuable feedback. We're glad that you found a great car and a friend in Eric. We appreciate your business, and of course, any recommendations you make to friends and family. We hope you enjoy your new car, and we look forward to seeing you again down the road.

April 28, 2017

Great experience I've bought several cars from Donohoo and I just love them! Great service from all of the employees that I came in contact with. I recommend them dail More

by Rachael1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2017 -

DonohooAuto LLC responded

If you recommend us daily, then we owe you a lot of "thank yous"! We're glad that your most recent experience lived up to your past ones and that Kyle and the rest of the team took great care of you. We appreciate your repeat business and hope that you enjoy many happy miles in your new car. We look forward to seeing you when you're ready for your next one!

April 27, 2017

WAY TOO EASY!! After weeks of looking, haggling, being over promised and under delivered, my husband found a great deal on this site. A perfect little BMW 320i for m More

by waynevswinny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky ! , Jonathon Yale
May 02, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience with us. If we made it "way too easy," then everything worked out just the way it should. We're different from other dealers, but we think that's a good thing. No-hassle, no-pressure sales and upfront pricing makes it a breeze. And because we're a family owned business, we work hard to hire great people who will also treat our customers like family. We're glad Jonathon, Chris and Becky provided five-star service. We appreciate your recommendations to friends and family and hope to serve you again. Have fun in your new BMW!

April 27, 2017

Never again If you are Reading this don't ever buy from here, they will never negotiated with you and tell you to take it or leave it. More

by sedrickbowman
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Hardy
May 01, 2017 -

DonohooAuto LLC responded

We keep our pricing competitive so that our customers do not have to haggle to get a good deal on a quality car. While we realize that some people like being able to negotiate, we've found that it makes for a more pleasant buying experience for the majority of our customers. We appreciate your business and hope you enjoy your new car.

April 25, 2017

My First Car I loved how efficiently everything happened. Best experience I had as a first time buyer. Thank you for the amazing car and friendly service. Awesome! More

by Zeecharania
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Viljoen, Jim Hardy, James Stamps
May 02, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience with us. We try to go the extra mile for all of our customers, but we especially want first-time car buyers to have a great experience. We're happy to know that Jim, James and Tina took great care of you and that you got an amazing car. We hope you have many happy miles together! Best wishes and we hope to serve you again in the future.

April 25, 2017

Good experience. For being new in the country and as a first experience it was good, different to what I am used to but good. I got the car, a very good car I would More

by lediaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Tina Viljoen, Jonathon Yale
May 02, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to give us detailed feedback on your recent buying experience. We understand that buying a car is a big purchase, and that many buyers have some uncertainty when purchasing a pre-owned car (even when they are a U.S. native!). Also, yes, if you had checked with us, we would have allowed you to get a third-party inspection from a mechanic. We have several customers who have done this. When in doubt, ask us! We appreciate your feedback on our pricing, however, we price our cars competitively so there is no reason to haggle. While we realize that is different from some dealerships, we think it makes for a more pleasant buying experience for our cars to be priced honestly upfront. We're glad that you had a good experience and that Jonathon and Marci were especially helpful. We appreciate your business and your honest review. We hope you enjoy your car hope to serve you again in the future!

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