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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

April 21, 2017

Auto service I set an appointment time and the was out of the service department within the hour, that's all I ask for is a good approximation, and I was on my way More

by MARCLPHILLIPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2017 -

DonohooAuto LLC responded

We know your time is valuable, so we do our best to make sure our service customers are in and out in a timely manner. We're glad to know that Jimmy and his team provided five-star service. We appreciate you choosing Donohoo for your auto service and hope that we can serve you again in the future.

April 21, 2017

Best Customer Service This was one of the best car buying experiences I have ever had. Alex went above and beyond to help me find the exact car that fit my families needs. More

by RACHAELMTURMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wolfe, Becky Whitaker
Apr 27, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to give us positive feedback on Alex and the rest of our team. We're proud to know that they delivered one of the best car buying experiences that you've ever had. We hope that all of our customers leave the lot with the exact car to fit their needs. We appreciate your business. and most certainly, your recommendations to friends and family. Enjoy your new car and we hope to see you again!

April 21, 2017

Exceptional staff, Outstanding service! I've purchased two cars from Donohoo and it's been a great experience both times. I love the fact that it's "No Hassle" and you don't have to deal wi More

by vikki.curry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger
May 01, 2017 -

DonohooAuto LLC responded

Thank you for the kind words! When we can make a customer happy on multiple visits, we know we must be on the right track. Thank you for letting us know that you like our no-hassle, no-pressure sales approach and our professional team. And yes, Jimmy is amazing. We're glad you think so too! Thanks again for your repeat business and for the positive review. We appreciate you and look forward to seeing you next time.

April 21, 2017

Amazing! The best experience I have ever had buying a car! I called the day before to inquire about 2 cars, and they actually had them pulled up in front and r More

by kjwaites
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Yale
Apr 27, 2017 -

DonohooAuto LLC responded

If you found us to be the "best place EVER," then we're really happy! We've worked hard to make our process hassle and pressure-free. We're glad to know that you appreciate the way we do business. It's a little different, but that's a good thing. Thank you for taking the time to let us know that Jonathon and Chris did a great job getting you in and out, in a vehicle that you love. We appreciate your business and hope that you'll visit us again down the road. Happy travels.

April 20, 2017

Awesome experience this was the easiest car buying experience I have ever had. The sales people are not pushy and let you go through the inventory on your own. You get t More

by Awillson24
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Viljoen
Apr 25, 2017 -

DonohooAuto LLC responded

If this was the easiest car-buying experience you've ever had, then we must be doing something right! We're glad that you appreciate our no-hassle, no-pressure approach. Thank you for shopping with us - we appreciate your business and the positive review.

April 20, 2017

Excellent service! My husband and I had our third car-buying experience with Donohoo Auto a few weeks ago after a tree fell on my 2005 Jetta (also purchased from Donohoo More

by april.s.skinner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker, Maria Hernandez
Apr 27, 2017 -

DonohooAuto LLC responded

We're proud that you chose Donohoo to replace your Jetta, although we're terribly sorry about the circumstances. Thank you for taking the time to leave us valuable feedback. We're glad to know that our team went out of their way to make sure that you were able to get out of your rental car and back into a car you were comfortable in. If we've managed to give you three positive experiences, we must be on the right track. We appreciate your loyalty and hope that your new Jetta becomes your new favorite car. We hope to serve you again in the future, but hope that it's your choice...not Mother Nature's!

April 19, 2017

Donohoo Auto makes car buying a pleasure. I We enjoyed the car buying experience with Donohoo Auto. Was nice to shop "on-line" and then test drive what we were interested in buying. More

by rmcrumpton
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Viljoen
Apr 21, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your experience buying with us. We're glad that you found our online listings to be helpful and that you enjoyed our test drive process. Thank you for your business and we hope to serve you again in the future.

April 19, 2017

Great car buying experience! Worked with Jim to purchase car for my son's birthday. Jim answered all my questions and followed up when necessary. He was friendly and helpful and More

by vbcalta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Hardy
Apr 25, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to let us know that Jim provided attentive and friendly service. We're glad you found the right car for your son and hope that they have many happy (and safe) miles together. We appreciate your business, and of course, any recommendations to friends and family. We look forward to serving you again!

April 18, 2017

Best car buying experience ever. Would use them again. Kyle (the salesman) and Michele the sales coordinator were very professional, honest and fair. I did the transaction from Florida and it was seamless More

by tom78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave a detailed review. We love doing business with our customers face to face, but when the transaction is long-distance, we work extra hard to make sure that everything flows smoothly. That's why we start with complete vehicle listings, with tons of pictures and vehicle history reports. That ensures that what you see online matches what shows up in your driveway. Thanks for letting us know that Kyle and Michele provided great service on a busy holiday weekend. We appreciate your business and your trust in our company. Wishing you many happy travels and we hope to serve you again down the road.

April 18, 2017

Non-traditional car shopping experience The car shopping experience here is completely different than anything I've ever seen. As it does seem to get the process done, and get it done effici More

by Cbunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Hardy
Apr 25, 2017 -

DonohooAuto LLC responded

Thank you for the valuable feedback. While our no-hassle, no-pressure sales process is a bit outside the norm, we've found most people prefer it in the end. We appreciate the comments regarding the vehicle questions - we'll take that back to our team for suggestions. We're glad that overall you found the process to be smooth and our team members to be friendly and professional. We appreciate your business and hope to serve you again in the future.

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