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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

April 10, 2017

Great people to do business with !! Great dealership to do business with, the no pressure sales approach is what i enjoyed the most. The staff is very friendly and will help you with an More

by jcooper6488
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger
Apr 11, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience with us. We're glad to know that you enjoyed our no-pressure sales approach. We think it makes car buying more fun. We appreciate the feedback on Trey, Eric, Michele and the rest of the team...so happy you found them to be friendly and helpful. We appreciate your business and hope to serve you again in the future. Happy travels!

April 09, 2017

Great Prices & Service Excellent service from beginning to end. First time using for oil change and tire rotation. Reasonable prices and wait time! Recommended by my best fr More

by DDILLARD01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your first experience with our service department. We're glad to know that Jimmy and his crew took good care of you and were respectful of your time. Please pass along our thanks to your friend for the recommendation. We appreciate your business and we'll be sure to take care of your daughter when she visits as well.

April 09, 2017

Excellent Customer Service Trey, Alex and our car porter were wonderful. I drove 250 miles for the best car buying experience. I would recommend this dealership to everybody. More

by BrownLove51015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wolfe, Trey Anger
Apr 11, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to let us know that Trey, Alex and Michele provided you with excellent customer service during your recent visit. We're glad that our team proved worth the drive! We greatly appreciate your business, your trust, and your kind words. And of course, we are thankful to any recommendations that you may make. We hope you enjoy your new Mercedes and hope that you have many happy miles together.

April 08, 2017

Very friendly atmosphere. Finance and sales developments I had a great experience purchasing my E350. I came 286 miles for my purchase because of a recomendation of a friend that bought 3 cars from this deal More

by Rickiemonie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Hardy
Apr 11, 2017 -

DonohooAuto LLC responded

We're so glad that you found us to be worth the drive and that Jim and Michele provided friendly, professional service. Please pass along our thanks to your friend for making the recommendation. We're glad you came to shop with us and hope you enjoy your new E350. We appreciate your business and look forward to serving you again down the road.

April 07, 2017

First Time to Buy Used The representatives at this dealership made my first experience at purchasing a used automobile excellent. They were extremely knowledgeable and pati More

by CAC1227@BELLSOUTH.NET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo, Tina Viljoen, Jonathon Yale
Apr 11, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience shopping with us. We're glad that Jonathon, Nic, Tina and Mo were helpful in your first pre-owned car purchase. We work hard to make sure that our customers have the time and space to make an informed decision, and that the process is hassle-free and transparent. We appreciate your business and of course, your recommendation, Thank you!

April 06, 2017

Lexus ES350 I am really enjoy the car but my experience was average at best. The car on the website showed 14 miles and I asked the salesman to confirm that befo More

by rlinduff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Wren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Hardy
April 06, 2017

Satisfied, But Expected More Maybe I'm spoiled because I drive a Mercedes, but I expect a high level of service. Donohoo usually delivers, but not in this case. Even though they w More

by stevensonraquel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your most recent visit to our Service department. We're sorry that this visit did not live up to your expectations. We'll pass along your feedback to Jimmy and his team. We're glad to hear that you'll be back and we hope to do better by you next time.

April 05, 2017

Great experience! I was unable to make the appointment that I had originally made to test drive my car. I contacted Donohoo Auto, and they offered to deliver the car di More

by ahowell0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delivery drivers, Becky Whitaker, Jonathon Yale
Apr 07, 2017 -

DonohooAuto LLC responded

Thanks for taking the time to give us feedback on your recent experience. We'll do what we can to make car-buying easy for our customers. We're glad Jonathon, Becky and the rest of our team were able to come together to take care of you. And if we've earned a customer for life, then that's the icing on the cake. Thank you for your business and of course, for any future referrals.

April 04, 2017

Great customer service! For what we were looking for, the prices were by far lower than the dealers in Montgomery and the tri county area. We found exactly what we were looki More

by maryjohn4bama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2017 -

DonohooAuto LLC responded

We're pleased to know that your experience buying with us was well worth the drive. Thanks for letting us know that you appreciate our no-hassle approach and competitive pricing. And we put a lot of thought into hiring friendly people who we love to work with and treat our customers well - so we're glad to know you found that to be the case. Thank you for your business. We hope to serve you again down the road!

April 04, 2017

Love Donohoo Auto! Do yourself a favor and buy EVERY car from this dealership! Got exactly what a wanted with ease! Everyone there amazing at their job!! I was in and ou More

by Debby Sneed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Yale
Apr 07, 2017 -

DonohooAuto LLC responded

What a glowing review! Thank you for taking the time to let us know that Jonathan and the rest of the team provided exceptional service. We're glad that we were able to get you in and out quickly in the Cadillac of your dreams. We hope you enjoy it for a long time to come, and we look forward to serving you again in the future. Thank you for your business and the kind words.

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